Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have a GE Side by Side Model GSH22KGPA BB. A heater kit WR49X101073 has been installed, however the water line freezes occassionaly. What is a solution? Can the moulding on the inside of the door be removed in an effort to insulate the line?

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It's not advisable to try to get inside the door. The heater is supposed to fix this defect. GE has been known to replace the door because of this defect. You can try that route.
Or you can tape some thin foam insulation to the area that's freezing on the inside of the door. See if you can raise the temp in the freezer any.

Posted on Aug 22, 2010

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How do you fix the water dispenser on a GE side by side refrigerator model GSS201EPD WW


Here are a couple of possible problems. Most common one is a defective water inlet valve. It is the plastic assembly at the lower back area where the house water connects to. On dispenser systems it is actually 2 valves in one unit---half lets water in to icemaker---the other half lets water dispense at door. It is electrically operated so if half goes bad , the other half can still work. If bad it needs replaced as a complete unit.
Second possible problem with some GE side by side models is they had problems with the water line in the door going to the dispenser sometime would freeze up. They came out with a heater kit that needs installed in the dispenser area to defrost the water line. Call GE service with your model number and they may be able to tell you if you need that kit installed.

Jun 28, 2015 | GE Refrigerators

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Water will not dispence in ge refrigerator model number gsl25jfpa bs


Your line is frozen. Frozen water dispenser line is a problem with this model. There are number of solutions.

1. Contact GE 800 386-1215, option 5 and ask for WR49X10173 heater kit. There is a video http://www.youtube.com/watch?v=BdNX3LteJTw to help you install it. Try to get GE to send you the fix free.
2. Get a hair dryer and heat the dispensing box until the water dispenser works. This is not a permanent solution, though, and it takes 15 to 30 minutes. Hang a long beach towel or blanket over the open freezer to save the cold air.
3. Place a long, clean fishing line or weed wacker line up the water dispenser line. When it freezes, pull carefully to dislodge the frozen water.
4. Buy another brand of refrigerator and let GE know they make inferior products.

Jan 10, 2013 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

GE GSS25JFMD side by side, the water does not always dispence.New filter and clean water line.Sometimes it works fine then just stops for a while,then just starts working????


My guess is that the water line is at the dispenser is freezing up.

GE had some problems with this had have a heater kit that sells for about $60 un-installed that usually resolves this problem. This heater is an after market fix and has to be hard wired/spliced into other wiring of the dispenser. As a technician I never liked installing these and would advise against a DIYer from doing it.

However, if you chose to do so the heater kit does come with complete instructions.

I would also recommend that you ensure that the water line freezing is the problem. You can do this by the following.

When it does not dispense water follow these steps.
1st-- Remove the toe kick at the bottom of the ref.
2nd-- You will find a plastic water line coming from the hinge of the freezer and it goes through a hole. Pull on this hose pulling the line through this hole where you should find a coupler. You want to take the hose apart at this coupler.
3rd-- To do this the coupler works like a Chinesse finger cuff (sorry, but that's the only way I know how to describe it). You want to push the water line in a little and hold the white plastic lip/sleve and then pull the hose out.
4th-- Once this is done. Press the disp. lever as if you were getting water. If water comes out of disconnected hose then it is safe to say that the water line if frozen at disp. If water does not come out then there is something more going on.
5th-- To reconnect the hose to the coupler just push. Then give a slight tug to ensure its locked in there. Press disp. lever to check for leaks

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1 Answer

Water not coming out when pressing button. Edge between doors gets warm.


The warm edge between the door usually indicates the fan by the compressor is not circulating air. Unplug the frig and clean it very well.

As for the water not coming out, it's known issue with some friges where the water line freezes up in the door. It may a heater installed. I don't know if this model is affected but it's a cheap kit and relatively easy to install.

Sorry I don't have the part number on hand. Maybe someone else could fill you in.

May 28, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE s/s The water disp. freezes.


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Comment by MNTECH, posted on May 20, 2009 Sorry, didn't notice that I put an extra zero in the part number. It should be a WR49X10173

Sep 15, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a GE Profile Arctica Side By Side refrigeratorand the water despenser is not working. I have narrowed the problem down to be a frozen waterline, but it is not frozen in the frezer door. The line is...


There may be an issue with the water dispenser line freezing in this model. The fix for it might be this dispenser water tube heater kit # WR49X10173. Hope that helps you out and best of luck

http://tclaundryrepair.com/

Feb 25, 2009 | GE Profile¿ Arctica® Energy...

1 Answer

No water but ice maker works


Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

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2 Answers

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The water line freezes inside the freezer door. There is now an add-on water line heater you can install to thaw the line.

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