Sounds like corrupt firmware.
Run Philips Device Manager, and select the repair option.
Press and hold [PLAY / PAUSE] on the player whilst connecting to the PC.
Continue to hold until Device Manager tells you otherwise.
Follow the on-screen prompts.
This puts the player into recovery mode. If Windows shows a Found new hardware window, select automatic installation, because the recovery driver is installed with Device Manager.
This will format the player and re-load the firmware.
NOTE: ALL TRACKS ON THE PLAYER WILL BE DELETED.
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Thanks, have already tried this - didn't work. Thanks anyway.
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