Question about Audio Players & Recorders

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I have a new sa4315/97 which was set up last night, transferred files ok and worked well. Plugged it into the computer this morning and the device manager couldn't find it and to run the repair option. Did that and now the player will only power up for long enough to tell you that there is a problem. Have tried a number of times to repair and have uninstalled and reinstalled software, all to no avail. Help......

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  • dmbram May 06, 2008

    Thanks, have already tried this - didn't work. Thanks anyway.

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Sounds like corrupt firmware.

Run Philips Device Manager, and select the repair option.

Press and hold [PLAY / PAUSE] on the player whilst connecting to the PC.

Continue to hold until Device Manager tells you otherwise.

Follow the on-screen prompts.

This puts the player into recovery mode. If Windows shows a Found new hardware window, select automatic installation, because the recovery driver is installed with Device Manager.

This will format the player and re-load the firmware.

NOTE: ALL TRACKS ON THE PLAYER WILL BE DELETED.

Posted on May 05, 2008

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