Question about GE Refrigerators
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Posted on Jan 02, 2017
I have a GE side by side and had the same problem. Upon removing the inside cover I found that there was a substantial amount of ice on the evaporator. Melting with a hair dryer was the short term fix. I have been told, by a reputable appliance repair man, that this is common for GE refrigerators and that the cause is usually a bad defroster heating element. Fortunately you can replace this yourself for about $40.
Posted on Aug 15, 2007
I have the same problem and I am able to resolve it by defrosting the element which is behind the inside rear panel of the freezer. I use a hair dryer to melt the ice build up. It happbed a couple of times so I know that there is a cause for this which may be the defrost heater but I am not sure how to confirm this. Let me know if you have any ideas.
Posted on Sep 16, 2008
Hi: Your defrost heater or defrost timer is bad. There is an off chance your freezer or fresh food compartment are so full they block the airflow. If not full, Remove the food from the freezer, unplug the ref. and hit the back wall of the freezer with a hair dryer. Avoid plastic components as they will melt. When your defrost mechanism fails frost will form where it shouldnt and block the airway to the fresh food compartment. That's why the freezer still works. That will get you a week or two of fresh food getting cold. If your'e handy remove the back panel of the freezer at the bottom will be a glass tube with a metal coil in it. If the coil is broken buy the new defrost heater and install it. If not look for a defrost timer. Use the model number of the refrigerator to find the part. www.searspartsdirect.com will have a parts schematic to help you find out where the timer is located. There shipping is high so try to buy it locally. I hopes this helps, Jeff
Posted on Jun 25, 2009
Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.
Posted on Mar 29, 2010
Ice maker Diagnostic Test:
- Remove the ice bucket
-Turn the ice maker off, wait 15 seconds than turn it back on
-Press the ice paddle three times, this will begin diagnostic test.
-PLEASE DO NOT TOUCH ICE MAKER DURING DIAGNOSTICS
-In 3 minutes you should see the rack inside turn 360 degrees
-AND the ice maker bowl should fill with water
-IF either DID NOT work, call 1-800-GE-CARES for ice maker replacement. A service call is approx $80. The $80 will be deducted from the part/labor if you choose to purchase/install parts from the service technician. If not, you will pay for the service call. Good luck.
Posted on Apr 05, 2010
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