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Hard drive driver problem

Hi,
I just bought a desktop computer from BestBuy few days ago. The PC came with Windows Vista Home Edition Premium. Due to some compatibility issues with some softwares, I needed to install a Windows XP Professional operating syste. I put the Windows XP professional CD in the CD Drive and booted the computer from CD and attempted to install windows XP. It asked me if I want to format my hard drive and I said yes! , the hard drive was formatted, then XP setup copied all setup files and attempted to restart the computer, the computer started and returned a message saying

Error Reading Drive
Click Control +Alt+Del to restart.

It seems that my hard drive is not recognized any more. I tried to install Windows vista back, but it said that there is no Hard drive installed, when I tried to load the driver from the CD I got with the computer, it never worked.

I tried to use Windows 98 CD to load command, it said the same and it even said that the CDROM driver is installed.
I have no idea what to do, but I need to get the computer running befre monday morning!

I have Windows 98 CD, Windows XP professional updgare CD, Windows Vista Home Edition Premium CD,

BTW, I also ran the test utility application that came with the computer in the drivers CD from Dell, it tested everything and said there is no problem!

Any solution?

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Hi,

It is possible that your hard drive is a SATA and therefore not readily readable by 98, XP but surprised not even by Vista. In any case, since you would still prefer to run XP (due to other software compatibility issues), pls press F6 when prompted by the XP installer. Additionally, you would need to have ready in a floppy the appropriate SATA drivers for your motherboard. They maybe downloaded from the motherboard manufacturer's website or possibly in the installer/driver CD that came with the PC.

Other than the above, it is also possible that you may have some issues with the availability of XP drivers for the other devices for that computer specially if it is branded.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 04, 2008

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Posted on Jan 02, 2017

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