Question about Logitech Webcam

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My logitech webcam has very poor picture and a 2 second delay when i am video calling.

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  • James Cress
    James Cress Aug 22, 2010

    Whats the model, pixel resolution, and video chat program you are using? Mostly when they are lagged up and not very clear its usually the program, dirty lens, or can be your connection speed. Clarify a little more and I will be able to assist further.

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Start your troubleshooting by updating your software

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Posted on Aug 22, 2010

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Have a read of this
http://businessknowledgesource.com/technology/a_guide_to_purchasing_a_web_cam_029798.html

You may have to increase your available bandwidth and Virtual memory. and give full access through your firewall

I would also post your problem on the logitech website - you may need additional software - I need Microsoft DirectX 10 to support my logitech webcam/OS

http://forums.logitech.com/t5/Webcams-Video-Calling/ct-p/webcam_video

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Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

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After downloading and installing Yahoo Messenger set it up as follows:

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Check the format that you are using for your voice and your videos to make sure they are are the same. You can also check the quality of it to make sure it is not slowing down the voice more than the video.

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