Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Saeco vienna not macking coffee strong I have two knobs inside the bean dispenser I can't find my manuel to adjust One is plus or minus the other has #'s up to 18 I have tried different setting can't seem to make a difference I've noticed the coffee pucks fall apart HELP PLEASE susanfeeney@verizon.net

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The + and - is for the amount of coffee being used, the # can only be adjusted when the grinder is running 1 is fine and 18 is coarse.

Posted on Aug 24, 2010

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Trying to figure out which direction to turn the knob inside the coffee bean grinder to make my coffee weaker. Others have told me that the finer the grinds, the stronger the coffee. And the courser the...


HI
You can run more water through the same grind you are using now or you can trun the big knob in the bean hopper to a larger #. That will make the grind coarser. You can turn the knob to a larger # anytime but to turn it to a smaller # it has to be grinding or you will damage the grinder. If you have 2 knobs in the bean hopper, you can turn the small knob down towards the -(minus) and reduce the amount of coffee in the brew unit.

Apr 17, 2011 | Saeco Vienna SuperAutomatica Coffee...

Tip

Saeco Italia automatic espresso coffee machine Grinder Cleaning Instructions


Saeco Italia Grinder Cleaning Instructions



Removal
Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum).

Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible.

Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine.

Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear.

Cleaning-
At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush.

To Re-Assemble

Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in.

Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear.

Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly.

Step-4: Slide the doser adjustment gear toward the front of the machine until it stops.

Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back.

Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting.

When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.

on Aug 12, 2010 | Coffee Makers & Espresso Machines

1 Answer

I got a saeco italia and the coffee tastes too light. how can i adjust it to make the coffee strong??


Hi
There are 2 knobs in the bean hopper. Turn the big knob to 8 and the small knob to the plus (+), then back one mark. If the grinder is already lower than 8 and the grinds look larger than coarse sugar you might have a seperated grinder.

Dec 21, 2010 | Starbucks Saeco Italia Digital Barista...

1 Answer

I just received a used Saeco Vienna SuperAutomatica and I can not get coffee to brew. Drive grounds are shot into discard bin


HI
You must have 2 knobs in the bean hopper, or the grinds are more like French Press (very large grinds) If yoou just have 2 knobs turn the small one towards the minus (-) a little, and see idf that helps. If you hqve very large grinds you grinder has seperated and needs to be replaced.

Oct 06, 2010 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

I have a saeco italia and coffee is too weak - i have cleaned the grinder, and have adjusted the setting in more ways than one can count. No puck is formed once dispensed. I have also de-scaled the...


Hi If you don't get the grinder back together correct and have the dials set in the bean hopper before attaching you will not get the correct grind and dosage for strong coffee. Dull burrs will usually give finer grinds but they will clog up quickly.

Feb 05, 2010 | Saeco Vienna Espresso Machine

1 Answer

Red warning light comes on in my saeco vienna deluxe I just aquired this unit and to date have not been able to make a cup of coffee. All the green lights light up and coffee starts grinding but after that...


Hi
More than likely your grind is to fine and you are using oily beans (shiney). There is a small knob in the bean hopper. turn it down to the minus side. Turn the big knob to the # 18. If that doesn't work you are going to have to take the grinder apart and clean it.

Jan 07, 2010 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Saeco Vienna grinds too much coffee.


Hi
If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.

Jul 12, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Ginding problems, all clogged up


Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

Jan 12, 2009 | Saeco Vienna De Luxe Espresso Machine

2 Answers

Bypass doser malfunctions


Happens when the preground coffee is not ground fine enough, you may have to put the pre ground coffee in a manual coffee grinder to make it finer. The machine is not really designed to brew regular coffee grounds.

Jan 20, 2008 | Saeco Magic De Luxe Espresso Machine

1 Answer

Saeco vienna deluxe espresso machine


adjust the water flow look for a knob that turn right to left minus less water plus more water

Jun 08, 2007 | Saeco Vienna Espresso Machine

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