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So your saying the charger will charge the battery, as long as the laptop is off...But when it is charged, you remove the ac adapter, start up the laptop, running on battery power alone, then hook the ac adapter to it, and the laptop cuts off..???
This is only the first of many things you may need to do to determine the fault. But it is a process for determining the exact cause.
Make sure the ac adapter is correctly plugged into the notebook and into the power cord.
everything is plugged in correctly and it still will not power on,
follow these steps to complete a 'power reset' of the notebook.
Unplug the ac adapter. Keep ac adapter unplugged.
Remove the battery and keep the battery unplugged.
Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
the power button and plug in the ac adapter ONLY. (Please note that a
power indicator light should be lit on the ac adapter when it is plugged
Normally power on the notebook.
If the unit does not power on, remove the ac adapter and insert the battery into the system.
Plug the ac adapter back into the system, the battery charging indicator light will light up. If
the battery charging indicator light does not light up, the ac adapter
may not be providing proper power to the unit, and may need to be
Try to unplug the ac adapter (charger), remove the battery(located on the bottom) and without the power sources (w/o battery and ac adapter), hold down na power button 10 secs. Put the power sources back and turn ON the laptop.
Try taking out the battery and just plug in the ac adapter and see if it powers on that way. If it does use it that way for about 30 minutes then shut down. Put the battery back in, and keep it plugged in and wait about 30 minutes before you turn it on. This should refresh the battery enough to start charging.
Hi. I would suggest you double check the ac adapter if the powercord is properly attach to it ot also you might want to try powerdraining or powercycling your computer. To do this you must turn off your laptop then remove the battery and unplug the ac adapter then press and hold the power button for 20 seconds while the battery and ac adapter is out, after that place back the battery and plugin the ac adapter and try turning on your laptop, if this doesnt work then try power draining it again and just use the ac adapter or just plug it in without the battery then try again turning it on. If it still has the power issue then try a known good ac adapter so that you could double check that it is not an ac adapter issue or a battery issue. If all that trouble shooting step doesnt work then you could also try calling acer tech support to help you on your issue if your machine or laptop is still under warranty they would help you fix it by sending that laptop to there depot without any charge. Hope this Helps
take battery out, unplug ac adapter. Wait one minute. leave battery out. Plug in ac adapter and turn on laptop. Once it turns back on. Shut down laptop and put battery back in. Now you should be able to turn laptop on with or without battery.
Unplug AC adapter from power cord, remove the battery wait 30 min, put back battery and plug the AC adapter.If not charging the battery, the problem is in AC adapter.If laptop not turn on need service.If it's in warranty contact service in your are.
Hi, First of all you have to determine whether it's the battery, charger or the laptop itself. Remove the battery and boot the laptop on AC power only, if the laptop boots up you can rule out the charger and the laptop, you may need a new battery if that is the case.