Question about Kenmore Refrigerators
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Posted on Jan 02, 2017
hi tanks for the question there are heaters at the spots you said were hot and those heaters are there to prevent moist air from hitting cold surface and create warer droplets from forming on those surfaces i would remove the back of the fridge and vacuum it out that should solve your problem thanks the appliance doc
Posted on Sep 18, 2008
The problem is in the defrost system.. You have a defrost heater in your freezer that comes on 3 times a day & melts the frost to keep your freezer frost free. That frost turns to water & runs down a drain & eventually goes to a drain pan located under the unit. On these models the hole for the drain is located directly under the evaparator fan. The drain hole is to far from the heater so the water settles & then freezes around the fan blades causing it to stop spinning. Its that fans job to circulate cold air from the freezer to the fridge, so now all the cold air is staying in your freezer. Last I knew they were workin on a solution to this but you need to contact the manufacturer. A temporary fix would be to unplug & then defrost the freezer by taking out the freezer panel & melting all the ice. Boiling water is effective. When you get the ice gone from around the fan you should be able to see the drain hole & be sure water runs freely down the hole. Put it back together then adjust the front legs of the fridge so the whole unit slopes back slightly causing the water to run back to that drain hole without settling.
Posted on Apr 27, 2009
Well, if the service person said the defroster is not the problem, there must be a good reason. But, I would go with a faulty defrosting system. Most likely suspects are the defrost timer and the defrost heating element.
Posted on May 05, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
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