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When i turn on my xbox 360 its ok for 5 mins then the screen goes green and fuzzy then when i torn it on them off again 1 quater of ring goes red and it says contact customer support e 74

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It is a system error. This is seemingly common and will have to be resolved by sending it in to microsoft for repair.

Posted on May 04, 2008

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4 Answers

Xbox console three-quater red powerbutton,what can i do plse


This is called Red Ring of Death or RROD by the community, it means that the CPU or GPU or both have a bad solder joint, that is caused from rapid heating and cooling from poor cooling design of the xbox 360. To fix it is pretty simple. Follow these instructions to take apart your 360: http://www.rrodfix.com/how-to-take-apart-the-microsoft-xbox-360-game-console.html Stop once you've removed the dvd drive. Now Remove the fans from the back, and set them on the heatsink on the right the flat one, and make sure they are pointing where the air is going up. Put a peice of of carboard or plastic something non conductive in between the heatsinks to prevent airflow from the fans. Turn on the 360, and leave it til it goes from 3 rings to 2 rings, wait 3 minutes, then switch the fan over to the other side. Wait about as long as you did for the other one then turn off the 360. Wait 1 hour for the 360 to cool off. DO NOT move the 360 while it is cooling down durning this period or you will permantly ruin it, the solder is being reflowed. After an hour, put the fans back, and turn the 360 on, it should work. Once its working, I recommend doing a 12 volt mod on the fans to prevent RROD from happening again, and changing out the thermal paste with artic silver 5.

Oct 24, 2011 | Microsoft Xbox 360 Console

1 Answer

Three-quater red power button


This is called Red Ring of Death or RROD by the community, it means that the CPU or GPU or both have a bad solder joint, that is caused from rapid heating and cooling from poor cooling design of the xbox 360. To fix it is pretty simple. Follow these instructions to take apart your 360: http://www.rrodfix.com/how-to-take-apart-the-microsoft-xbox-360-game-console.html Stop once you've removed the dvd drive. Now Remove the fans from the back, and set them on the heatsink on the right the flat one, and make sure they are pointing where the air is going up. Put a peice of of carboard or plastic something non conductive in between the heatsinks to prevent airflow from the fans. Turn on the 360, and leave it til it goes from 3 rings to 2 rings, wait 3 minutes, then switch the fan over to the other side. Wait about as long as you did for the other one then turn off the 360. Wait 1 hour for the 360 to cool off. DO NOT move the 360 while it is cooling down durning this period or you will permantly ruin it, the solder is being reflowed. After an hour, put the fans back, and turn the 360 on, it should work. Once its working, I recommend doing a 12 volt mod on the fans to prevent RROD from happening again, and changing out the thermal paste with artic silver 5.

Oct 24, 2011 | Microsoft Xbox 360 Console

1 Answer

I've got green and pink lines going through my screen!


If its what i think it is then the compound between the gpu and the heatsink is probably wearing out. Thats whats going on on mine. Then again i'm fixing the red rings...again... When you play it will be fine then all the lines appear and you cant see, then on the dashboard the avatar is pretty much invisible? Then this is probably the case. You might have early symptoms of Red rings, maybe not, Sorry i cant be too much help..

Mar 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Red light on first xbox


Cracked solder points try turning it on with the fan unpluged and wait untill you get the 2 red rings lights 1 and 3 then wait until the xbox shuts off then wait a couple of min. then reconnect the fan and turn it on to see what happends.

May 23, 2009 | Microsoft Xbox 360 Console

1 Answer

IGOT 3 RINGS OF DETH


Three red lights on the ring of light is an indication of a hardware failure

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Check the light on the power supply ( The big brick that goes to your wall )
If the light is green that means the power supply is OK
If the light is Red that means the power supply needs to be replaced

3. If above steps doesn't work, you need to contact xbox customer support to get your xbox repaired
and shipping and handling will be covered.

Apr 14, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has no picture but sound only no red lights green ok


First take off my hard drive on the 360. Then plug it to the tv not with HDTV (use the red, yellow and white make sure it is on tv not HDTV) because it will not work for HDTV setting . then plugit into the wall with the 360 laying down not up and down and turned it on. (no picture but sound) with the 360 on take 1 towel fold it long ways and wraped it around 360 from back to front (make sure you cover the fans in the back to make it over heat.) leave your 360 on until it red rings (you can hear the 360 quit down. it takes about 15-30 mins depending on how fast it over heats. once this happens unwrap the 360 and turn it off wait 5 secs and power it back on and there you go you should have picture and sound again. if you still have problem you can now can send it to get repaired since there is a 3 year warrenty for red ringed 360's.

Feb 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Graphic gone!


if it has been sent back 3 times already then phone xbox support and tell then this, they will probably offer to replace it with a new unit or give you some freebies etc and get it repaired again ;)

Oct 26, 2008 | Microsoft Xbox 360 Console

6 Answers

3 red lights and one green one in the middle HELP


how can i fix this ring of death it will not let me play the game

Jul 31, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 screen freezing


Salutations nofear2313,

The "Ring of Death" is a known issue with Xbox 360's and Microsoft has actually extended their manufacture’s warranty to 3 years to cover this type of problem. I would contact 1-800-4MYXBOX to see how to get the unit serviced.

Hope this helps.
Jon
Go Ahead. Use Us.

May 12, 2008 | Microsoft Xbox 360 Console

2 Answers

Red ring


check your AV cables

Jan 23, 2008 | Microsoft Xbox 360 Console

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