Question about Fagor 5HA-196 X Single Oven

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I have a Fagor 5H 196X oven and whenever I set the automatic timer it cuts off after 3 seconds and the automatic shut down symbol appears does anyone have any ideas

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Hello,
Please find here our reply from the customer service of Fagor America:
This problem could be confusion over how to properly program an automatic cooking function. First, you must program the cooking duration, then you must program the time of day you want the food to be ready. Sometimes customers think they need to program a “start time” and an “end time” versus a “duration” and an “end time”. Please, make sure you are doing both steps correctly. Also, you should be aware that this clock works on the 24-hour principle (military time). I know that sometimes this confuses people as well. If both of those are okay, then it probably has a defective clock. If that is the case, please feel free to call our customer service:
UNITED STATES OF AMERICA and WESTERN CANADA: Please contact ADCO Customer Care at 1.877.743.2467, or by email at: fagor@adcoservice.com
EASTERN CANADA: Ontario, Quebec. Please contact A.G.I Service Inc: Telephone: 450-963-1303 or by email at: nruel@agintl.qc.ca.

If you have any other questions do not hesitate to contact us at: infoappliances@fagoramerica.com

Best Regards,

Posted on Aug 23, 2010

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https://portal.bsh-partner.com/portal(bD1kZSZjPTAwOQ==)/PORTALFRAME.HTM

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