Question about Acer Aspire 5570-2758 Notebook

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Turning off my laptop turns off for no reson havnt had for a year yet and my usb ports dont read anything that i plug in and i have no sound,

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Do not walk but run to the phone & call Acer, (See you're manual for phone numbers). Before you're 1 year warranty is up.
After that it will cost you dearly for a repair. All notebooks & most PC's come with a 1 year warranty. Unless you bought a used notebook. They are warranted for about 90 days.

Notebooks turn off for a reason, usually from over heating. Acer is no fun to deal with so be firm!
If I suggest a way to repair you're notbook you might miss the chance to have the Acer Co. fix the notebook.
Please make the call!

Good Luck!
Post back if you get the chance & let me know what Acer has suggested........

Mike

Posted on May 04, 2008

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Hey! Thanks for using the forum! I will try to help you.
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http://support.gateway.com/s/Manuals/Mobile/8510913.pdf
this shows the user guide But I did not see anything for USB specific trouble shooting.

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Turn off all usb functions and try rebooting then turn off and try them again only turn them on this time. You mentioned that you checked bios setting but did you also check to see if the bios needed upgraded?

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when you plug it in does anything come up? If not then go ahead and try different usb ports and see if its read by any of them. If none of your USB ports read the magic jack and you know the USB ports work cause you can hook other devices to them then that means the magic jack is bad and would need to be replaced.

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Hi-

Have you tried reformatting your laptop? chances are the USB drivers and ports is corrupted. try reformatting laptop or have ports USB check.

Hope this helps

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If you look into the USB port and there are four finger like metal contacts and one of these is bent and touching the metal casing it is shorting out the 5 volts supply. Remove the connection to the power supply and remove the battery then straighten the finers so they dont touch anything. Replace the power adaptor and try again - if the laptop now works that is fine but you will not be able to use that damaged usb port.

Please be sure to rate this solution as we depend on your feedback.

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Compaq Vista


Glad to see you got it fixed!

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