Question about Razer Tarantula RZ03-00070100-R2U1

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Cant get keyboard to function

Hi i bought this product a week ago and have been trying to get it to work but i have no idea why it wont work the pc sees it asks to install so i do then i get a fail notice and an error about INF funny this is the Keyboard has power but keys dont function i get a exlamation mark by it even after installing drivers and updating them i am at wits end .. (win xp pro )

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  • terminated May 05, 2008

    Firstly thanks for your reply much appreciated, but i found out what it was after 5 hours of messing about and googling, some how i had a problem with 1 of my .inf files the culprit was an input.inf it was either outdated or corrupt infact n=may not of even been there either way i managed to get a new 1 from the internet (backed up the old 1 and set a system restore point before changing it) located in the windows/inf/ and out it in next reboot voila its all functioning.

    Sometimes PC's can test the patience of an angel but from each problem we become wiser of the technology infront of us thx again

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Try it on different computers and test it out a bit see if its your computer or the keyboard first off.

Posted on May 04, 2008

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Razer Tarantula, settings don't stay. This has just been hell, I've tried calling razer, they didn't help, they "escalated" it by sending a brief email to tech support. I've been answering stupid questions via email for about 2 days now, and they aren't any help. So basically, I'll give an example of what the problem is. Say I want to set the L1 macro key to something; I input what I want it to be, I click Apply, and then Ok. I am now back at the main config window. What I have input for the L1 key shows up in there. I click Apply and Ok again to get out of the main config window. I go back in my game and try to hit the key, it doesn't work. So I open the config window back up and what I had set for my L1 key, is no longer there. (It's not just the L1 key, that was just an example; nothing works.) Something else I've noticed is that it ALWAYS stays on profile 5. I can switch it, but then when I hit Apply/Ok, it just goes back to 5. I'm running on Driver Version v2.10 and Firmware Version v2.00. I have tried different driver versions to see if it was just a version in particular. I've tried updating my firmware, but every time I try, it just tells me that it failed, and to unplug and replug in my keyboard. Which obviously does not make it work. I've also tried my keyboard on a different computer, and the same problems are occurring, and I also cannot update my firmware via that computer either. Another thing I've tried is uninstalling and reinstalling everything for the keyboard, making sure that I restart my computer when prompted in the setup. But that doesn't change anything, the problem still exists. My OS is Vista.

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