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The top rack has broken so that it falls off track

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What part on the rack is broken?

Posted on Aug 22, 2010

  • bobnawb Aug 22, 2010

    At least one of the wheels that runs along the track has broken

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Posted on Jan 02, 2017

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1 Answer

I have Kitchen Aid Dishwasher Model # KUDMOITJBLO. We began having trouble with the top rack coming out of the brackets on the upper rack track. Kitchen Aid sent me 4 parts # 8268785. The problem is...


I removed the tracks from inside the dishwasher.  Then I was able to carefully remove the endcaps (something I had not been able to do previously) carefully.  The existing broken wheels slid out and I slid two new brackets into each track.   If I attached the tracks to the rack first, I would not be able to clip them into place, so I first replaced the endcaps and then returned the tracks to their positions inside the dishwasher. Reattaching the upper rack is not difficult, but takes two people while I connected the left side, my assistant supported the rack on the right side.  I then connected the right side of the rack.  I slide the rack back and forth to macke sure that is worked smoothly.  We then loaded the dishwasher and washed our dishes as we had in the past.

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