Question about D-Link AirPlus DI-524 Wireless Router

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When I connect my modem to my router, I am unable to access the internet. When the modem is connected directly to the computer, the internet works fine. How can I fix this so I can use my wireless router as I have other computers in the house which uses this connection?

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Plug a network cable from your PC Network connector directly into your Cable or DSL modem port. Do you have internet? Does it stay up? If no check your PC's network settings or call provider. If yes connect your router into your modem. The cable goes to the WAN or Internet port on your router not a port numbered 1-4. Plug your PC into one of the 1-4 ports. Do you get internet? If no check your routers settings by typing 192.168.1.1 into the address line of a browser. You probably want the default settings which is DHCP and get an IP automatically. If yes try connecting wireless to your router with a phone or tablet. Do this byy going to settings on your device, turning on the wireless and picking your routers name from the list displayed. If you are asked for a password and know what it is enter it. If not you will have to default the router to an open state and try again. Do this by holding down the reset button on the back of the router. So do you have wireless internet? If not check the wireless settings on the router by logging into the router and going to the Wireless tab. Select open or no security until you can hit the internet with your wireless devices, change it later by selecting WPA2 and use your telephone number or something easy to remember. You can change your SSID to a different name or turn off the SSID broadcast if you want and change the password to get in to the router settings. If your mode choices are B or G or both select G only for faster performance. If your choices are B/G/N select auto. Select auto for channel unless you have s/w on a laptop that shows your signal strength. If you do you can set the channel for the best reception in the room you are in most. Move your router away from cement walls, cordless phones, microwaves, CRTs, stereo speakers. Try turning it 90 degrees each way.

Posted on Apr 04, 2016

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Your router is probably set up with some sort of security. You'll need to enter the WEP key or WPA passphrase into your computers that will be connecting to the router, so that they can make the connection. You probably find the default information in your router's manual. Once you've connected manually the first time, you should be able to connect automatically after that.

Posted on Aug 22, 2010

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Some Internet Service Providers limit the number of computers that connect to the modem, namely to just ONE. This limiting can be done either "inside" the cable-modem (turn it off to reset the counter to zero) or by the I.S.P. by using a unique identifier,
namely the 'MAC-address' of the network-interface (the router has one MAC-address, and your computer has a different MAC-address).

Contact your ISP, and get Technical Support from them, i.e., disconnect your computer from the modem, connect the router to the modem, and your computer to the router, and get them to "authorize" the MAC-address of the router to get Internet access.

Posted on Aug 22, 2010

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hello!

-- what is the brand of your modem? have you tried connecting your computer directly to the modem and check if you can get online? If yes, Internet connection is fine and the problem is on the router if not, call your ISP first and check your connectivity with them.

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Thanks
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