Question about Dell Inspiron 531 Athlon 64 X2 4400+ 2.3GHz 1GB 500GB DVD RW Vista Home Premium PC Desktop

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My CD-ROM drive will not open. What gives? - Dell Inspiron 531 Athlon 64 X2 4400+ 2.3GHz 1GB 500GB DVD RW Vista Home Premium PC Desktop

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Something is "jammed" -- take a Norwegian paper-clip, and straighten one end. Put that end into the small hole in the face-plate of the drive. Insert it until you feel resistance, and then push another 1/4 inch (0.6 cm). The tray should "unlock" and open slightly; gently pull the tray open, until you can remove any CD-disk.

Then, spend $40 to buy a brand-new CD/DVD reader/writer, and install it.

Posted on Aug 22, 2010

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Posted on Jan 02, 2017

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SOURCE: Cd drive closes too quickly

if there is a problem with the eject mechanism on the drive, ie some dirt/damage, it may be ejecting up to the point where the dirt blocks the eject. The motor senses this, and then retracts the tray, to prevent damage to it.

Also, you may want to do a manual eject on the drive - get a paperclip, straighten it out, and check the front of the drive for a tiny hole - approx 1mm. With the system power off, push the straightened paperclip in through this, and you should feel some resistance, but if you carefully push against this, the drawer should manually eject. Once it starts to eject, you can carefully pull the tray out with your hand, and remove the CD. Just power on the unit again, and the tray should retract from wherever it was.

To test the drive further, go to your BIOS screen (normally F1 or DEL or poss f10 on boot) - don't change any settings here - then try ejecting the drive. If it ejects cleanly, I'd suspect software. If not, as the OS hasn't loaded yet, this will rule out spyware/viruses etc - it'll make it a hardware issue.

If you're handy with a screwdriver, you may be able to remove the drive, take the covers off, and check the gears inside. Warning - this can be fatal to the drive, so be careful, but you might just see the crud inside that's stopping it working.

Posted on Jan 04, 2008

  • 7 Answers

SOURCE: cd rom drive door

Best guess is that a small plastic catch broke. My cousin has similar doors on his CD trays. I personally would take the doors off. As far as repair, again best guess without seeing it, is that you'll need a new door panel.

Posted on Feb 23, 2009

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Locking device / software installed
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It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray. If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive, which does not allow it to open. Incompatibility with IDE / ATAPI interface
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Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

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