Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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I was given this toaster as a gift from my daughter. It failed after being used 4 times. Being a retired electronics engineer, I took the unit apart and found that a small relay that operated the toaster heating element had failed. The manufacturer told me that they do not do repairs or provide replacement parts. If I can't replace this part, my new toaster is junk

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  • Joseph Patterson
    Joseph Patterson Jun 04, 2012

    I went to the Mouser web site, and although they had many parts, there was none with the part number 893-812H1CS24DC. Is there another number that may be cross-referenced?

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Mine had the problem with the toaster not getting hot in either the toaster or the toaster/egg positions, I read several of the solutions which indicated the relays could be the problem, called Mouser Electronics and one of the techs cross referenced the original relay (they are both the same) and sent me a couple, only 1.58 each, part # 893-812H1CS24VDC. On mine the toaster relay feeds the brown wires only, the egg relay has the blue wires. Facing the small circuit board, the two square black relays are approximately 1" square, the toaster relay is on your right. The soldering and desoldering is simple if you have some experience, wait until you get the new one so you know what pins to desolder. So far mine is working great and I have an extra for when the egg relay goes out. Thanks for leading me in the right direction, David

Posted on May 01, 2012

  • David Devenburg May 01, 2012

    Mine had the problem with the toaster not getting hot in either the toaster or the toaster/egg positions, I read several of the solutions which indicated the relays could be the problem, called Mouser Electronics and one of the techs cross referenced the original relay (they are both the same) and sent me a couple, only 1.58 each, part # 893-812H1CS24VDC. On mine the toaster relay feeds the brown wires only, the egg relay has the blue wires. Facing the small circuit board, the two square black relays are approximately 1" square, the toaster relay is on your right. The soldering and desoldering is simple if you have some experience, wait until you get the new one so you know what pins to desolder. So far mine is working great and I have an extra for when the egg relay goes out. Thanks for leading me in the right direction, David

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Unfortunately this is the sadddest part of our enviourment problem but the best part for the economic boom. Unless the unit is discarded the companies cannot surrvive.Hence most of the models are scrapped for no reason to make way so that the product sale continues.
If by cleaning the relay the fault can be rectified , try to do it with a good contact point/switch cleaner.
If the relay coils are damaged, the use an external relay if a similar type is not available.
the last option is to source one from a damaged set, sets discarded for coil failure etc..Try to salvage this part from old service shops,junk yards or second hand dealers.
Hope you find my tip helpful.

Posted on Aug 22, 2010

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  • Joseph Patterson
    Joseph Patterson Aug 22, 2010

    I should have stated that the relay is solid state. Thus solutions that work with electromechanical relays won't work here. Either the part is replaced, or the toaster itself is "toast". One possible "solution" is to short across the relay, and pull the plug when the toast appears to be done. Thank you for your suggestions. They have helped to point the way to other "work arounds".

  • Donald DCruz
    Donald DCruz Aug 22, 2010

    In this case you can use a high value Thyristor - Mosfet- for switching but might have to improvise with the load of the heating coils.

    Thanks for the comment.

  • rjhkmh435 Jan 09, 2011

    Hi guys... I got this toaster for myself 2 years ago.
    Absolutely LOVED the egg making feature for a full year. Than it stopped....
    Tried to disassemble but found nothing obvious... so at least I still got a toaster.
    If anyone gets a cure, I love to see it.
    Hey...it still makes toast.......
    Ron H

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