Question about Kenmore HE2 Plus Front Load Washer

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The f 21 code comes on and we have checked the hose and the drain to the house. I don't know who to check the washer itself but can drain with a shop vac. after you drain the s5 code comes back on when you turn on the spin/drain cycle. I think it my be a drain pump? need a manual and parts

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There are 3 screws at the bottom of the cabinet, remove the bottom panel. There is a screwtop cylinder right in the middle. Unscrew it. Problem solved! Give me a rating if I am right. Good luck. Make sure you have a towel!

Posted on Aug 22, 2010

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Posted on Jan 02, 2017

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1 Answer

I cleaned the pump filter after getting sud error. now i get F 21 code.


Press the pause cancel button 2 times this should clear it. If it does not and the filter and drain hose are clear you will need to replace the pump.

F21 Fault Code Repair

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Nov 03, 2010 | Whirlpool Duet 4.0 Cu. Ft. Steam Washer

1 Answer

Washer will not spin after draining.


the long drain code means that either the pump is bad or there is an obstruction to the water flow.  check the hose going to the washtub and also check for obstructions in the hoses at the pump itself.  if clear the pump is probably bad.

Aug 03, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

F-21 error code, washer stops


Hi,

Check for the drain hoses(both sides of the pump) and check for a blockage,then check the pump for blockage,there should be 4 impellers on this pump and they can get broken off by coins and debris.
Thank you !!

Jul 13, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Code F 21 is showing and the washer door is locked


if there is water in the unit the you can use a wet dry shop vac and attach it to the end of the drain hose.
once all the water is removed then you should be able to open the door. after all the water is gone check the drain pump for something that may be obstructiong the pump.
if your water is coming out slow then this is a good indication of a blockage.

Feb 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F-21 error means What?


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display

Probable cause/Proceedure
Drain hose plugged/kinked
unplug washer/disconnect power
check electrical connections to pump
and make sure pump runs
check drain pump filter for strings,sand etc
plug in washer If this dont work
replace pump.

Dec 31, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error code F 21? washer stops


Hi

The error code F21 means LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.

NOTES: After 4 minutes the “Sd” error will be displayed, and then 4 minutes later the “F/21” error code will be displayed. Press PAUSE/CANCEL two times to clear the display.


Possible Causes/Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

May 04, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

What does F9 mean on a kenmore elite washer and F6


3-21-09 look at the gentleman site called "KC washer on now that is what is my continued problem now we are having enver ending issues with out of warrentee and replaced by sears many times the eniter panels: the ror codes are listed www. repair clinic.com and it listeed the sears or kenmore or whirlpool all the same manafacturersd if yuu iddnt know it under whirlpool trouble codes f9 is overflow condition check the drain hose
check wire harness connectors to the drain pdump oressure switch & ccu control unit
next clean the drain pump fil;ter of any objects ue shop vac to **** out water check drain pump the door is stsaying locked am i right? press cancel twice to clear the unit and unplug at this timedaniel440@verizon.net

Mar 19, 2009 | Kenmore Elite 45986 Front Load Washer

7 Answers

E13 error code with my Bosch 500 plus series washer (front loader)


I had an E-13 error code on my Bosch 500 series washer.  The drain pump  impeller was plugged.  Access the drain impeller at the bottom front right corner.  Just put a pen in the hole and turn the cover.  Then you need to manually drain the washer.  I used a shop vac by just turning the cap until it started to leak and vacuum the water as it comes out, this takes quite a while.  When you get it drained you can take the cap completely off.  When I did I found a wipe in the impeller.  I took it out and put it back together and the washer worked just as before.  Good Luck!!

Jun 01, 2008 | Washing Machines

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