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Wait at least three minutes after the end of the cycle before attempting to unlock your Whirlpool washer. The door will not unlock until the motor speed equals 0 and 180 seconds have elapsed since the motor control unit received the "Stop" command. If the water in the washer is warmer than 122 degrees Fahrenheit or the water level is set higher than Wool, Delicate or Hand Wash, the washer must drain before the door latch will unlock 2 Hold down the "Control Lock" button on your Whirlpool washer for three seconds at the end of the washing cycle. Listen, and when you hear the unlatching sound, the door should open.3 If your Whirlpool washer did not unlock at the end of Step 1, press and hold the "End of Cycle" button for five seconds to manually reset your washing machine.4 Unplug your Whirlpool washer and leave it unplugged for 45 minutes. After 45 minutes, plug your washer back in. The washer's programming should be reset and the door should open.5 Manually unlock the door of your Whirlpool washing machine. Make sure to unplug the appliance before completing the manual unlock. Use a screwdriver to remove the metal strip, called the toe panel, at the bottom of the washing machine. Once you've removed the toe panel, reach up inside the front panel of the washer and feel around for the door latch. Locate the tear-drop shaped tab at the bottom of the door latch and pull it gently. When you hear a click, the door should open.
Your pump is jammed with a blockage, remove the filter and check the pump behind it is revolving, usually a hair grip or button in there...remember the washer is full of water so you will have a lot of water coming out
First unplug the washer. Remove the front valance under the door (three screws at bottom front of machine) reach up inside by the door lock area and there will be a plastic tab, pull that tab down and that should unlock the door.
This is usually too much detergent or severely out of balance load. Unplug the washer, this will allow you to open the door to re-balance or eliminate very heavy items from the drum. Close door re-plug and restart machine. If this doesn't do the trick repeat the unplug and reset the dial to rinse/spin to clear excess detergent once finished restart normal wash cycle.
First, pressing cancel twice should clear the error code and it should restart when you press start. Then you can press cancel to stop the whole thing This should also unlock it. Unplugging it for a long while may also clear the code and unlock the door, not sure.
the F-9 says it is an overflow condition and may need to be serviced. The F-11 says there is a serial communication error.This might be the case if the pump is running overtime due to clogging.
To check if the filter is clogged, open the front panel, put a bucket in front of the unit, unseat the rubber feet holding in the white plug, pull the white plug out so when you unscrew it, any water will run into the bucket, then unscrew it and clean the filter. screw the filter back in, set the white plug back into the unit, being sure to secure it with the rubber feet.
As for it stopping, you may be filling it too heavy and the motor stopped if it over heated?
Instead of hitting cancel twice, only press once,. You should hear the washer unlock. Then try to start again. If that doesn't work, try unplugging the washer in mid cycle. Are you getting and codes popping up?