Question about Kenmore Elite 45986 Front Load Washer
The fault code indicates a draining problem and the display can be cleared by pressing the Pause/Cancel button twice. Since the pump filter has been cleaned and the problem is not resolved, the problem is either a clogged/kinked drain hose, the pressure switch is stuck in the full position, or the pump itself is not working.
The pressure switch is stuck in the full position if the machine is completely drained when the error code flashes. It indicates that the pump is working and the drain hose is clear. Replace the pressure switch and it should address the problem. Remove the screws attaching the top panel to the rear of the machine then slide the panel rearward and off the cabinet.
Either drain hose is clogged/kinked or the pump is not working if the machine is still full of water when the error code flashes. Make sure the drain hose is free from clogs and kinks and the pump impeller is not stuck. Remove the pump filter then turn the pump impeller with your finger to determine whether it is stuck or not. Replace the pump if the impeller is stuck even without a single debris blocking it.
The drain hose is clogged/kinked if water does not gush out when drained manually by gravity into a basin or bucket. Blow air into the drain hose and you should determine if clogged or not. Also remove, check, and clear the tub-to-pump hose. It is the big black hose that connects the tub and the pump as the name suggests.
Check the resistance of the pump windings using a volt-ohmmeter. Dsiconnect the wire harness from the pump terminals then measure the resistance between the terminals with the volt-ohmmeter set to the lowest Ohm scale (R X 1). Nominal resistance of the pump winding is 10 ohms. Other than that, replace the pump.
Reconnect the wire harness if the resistance of the pump winding is good then recheck it at the wire harness connector in the central control unit (CCU). Replace the wire harness if there's any discrepancy in the resistance reading.
The last line of defense is the central control unit (CCU). It is apparent that the CCU is at fault if the drain pump winding and the wire harness are all good but the CCU fails to power up the pump. In this case, consider replacing the CCU.
Posted on Aug 22, 2010
I have a kenmore elite HE3t and during the rinse/spin cycle it stops spinning and sends an alarm of F11 and locks up. Any suggestions what is causing it?
Posted on Sep 04, 2010
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Posted on Jan 02, 2017
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Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out. With the filter out, clean and install back into washer.
Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back it may require you to clean the drain pump filter again.
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