Question about HP PSC 2355 All-In-One InkJet Printer
I have had frequent "carriage jam" messages from my HP 2355. I would open the lid, move the carriage back and forth many times, unplug it and then restart it, and eventually it would start printing again. Today, however, this did not work.
I resolved to either fix it, break it or throw the printer away. Lucky for me, I finally found the root cause of my problem.
Under the spot where the cartridges "park", there is a platfrom that has a few wipers on it. Mine was covered with old, dried ink. I discovered that this platform is supposed to move, front to back.
Mine would barely move. So, after pushing the carriage out of the way to the left, I pushed this platform toward the rear of the machine and then sprayed the area judiciously with Simple Green. Then, I used an old toothbush and paper towel to clean the sliding surface and generally removed crud from it. Latex gloves are highly recommended!
After this, I moved the platform back and forth and continued cleaning until it moved smoothly and easily. It solved the problem and the printer does not need to take up landfill space!
Posted on Jan 23, 2010
Bravo Fizzlebean (Solution #2,) this is it!!
I also have an HP PSC 2355 all-in-one printer and, lately, I was getting the “Carriage Jam” error more and more frequently. In the beginning I would follow HP’s advice: turning off the printer, disconnecting it, restarting it, etc. but it was getting worse and worse.
Finally I did what Fizzlebean recommends: cleaning the platform with the wipers (just has he says there was so much old ink on it that it could barely move.) I didn’t have Simple Green so I used Fantastik and a lot of Q-tips (only one end of each.) If I have to do this again I would be tempted to use rubbing alcohol as it would evaporate faster.
It’s a messy job and its hard to see what you’re doing as the platform is black and so is the ink. After about 15/20 minutes of careful cleaning the platform could move freely and now the printer works well.
Posted on Feb 06, 2010
Crazy solution, but resigned to buying a new printer, I pushed on the cartridges to unjam them. That did it
Posted on Jan 13, 2009
6210 model HP carrie jam error message.WTF? any help please.It says also to check the color cartrige.I took it out and I cleaned.The cartrige if full of ink and is original from HP.Any help?
Posted on Nov 19, 2008
I have the same problem.... got a message on my printer saying carriage jam ....clear it at press ok but i can not see what is jamming it
Posted on Dec 08, 2008
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