Question about Dyson DCO7 Animal Bagless Upright Cyclonic Vacuum

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The suction is good, but it can't pick up most of the stuff on the floor. The hand held hose works very well, but it doesn't even pick up little fuzzies reliably when I push it along. And, the suction is too hard I think because it used to push easily and now I have to push really hard, even on flat carpet.

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Check entire length of hose, including the piece in the power head, for clogs. Simply drop a marble in one end and allow it to roll out the other. If it doesn't, then the hose is clogged somewhere.

Posted on Aug 22, 2010

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1 Answer

No suction at floor section only on hand held part


clean the hoses and any part connecting the actual vacuume to the floor attachment.... probably clogged or not getting a good seal....if the motor sounds like its going faster (higher pitch) then its clogged up.....

Nov 09, 2013 | Russell Hobbs 14835 Tornado Stretch...

1 Answer

Hose doesn't have suction


Hi Danny,
I am sorry to hear you are having difficulty with your DC18. I understand you have checked for obstructions, however, the problem you are describing sounds like a blockage. Please click on the appropriate link below to view step by step instructions on how to locate and remove a blockage in the wand, hose and the hose inlet. If you prefer we would also be happy to walk you through these checks over the phone. If the problem persists after the recommended trouble shooting steps have been carried out, please call us directly as your machine may need to be serviced by an authorized Dyson technician.

Link to Dyson support page US:
http://content.dyson.com/support/help.asp?article=1049&product=DC18-ALLFLOORS
Link to Dyson support page UK:

http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction



If you determine you need further assistance, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).


Best wishes,


Jessica

Dec 11, 2012 | Dyson DC18 all floors Bagless Upright...

2 Answers

I have changed the hepa filter & made sure the washable filter is clean. I checked the brush & it's working fine. The indicator is still red very little green. Not suctioning good at all. What...


check the suction hose where it bends down to the floor unit,, lots of times dirt,hair and stuff collects there when the filter was plugged up. remove the floor plate ( like you were going to change the belt ) and use a wire coat hanger to run up the suction hose and back out and clean out any debris, also check the entire hose for blockage ( top to bottom ). if this is all clear and you still have little suction - then the problem could be the vacume motor itself and you will need to take the unit into the repair shop and have the motor rebuilt or replaced.

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Feb 02, 2011 | Bissell 3920 Bagless Upright Vacuum

1 Answer

When vacuuming carpet with the electric power brush it will ocassionly , go to zero suction mode and shut off the brush. I have tried to cause it to happen by playing with the joint areas ( handle to tube...


You gave a good start to giving us good information to help you with solving this problem-- But I need a little more information:

It sounds like you have the Electric Motor driven Power nozzle/ Floor attachment-- am I correct? (Not the type that has a little vacuum motor down at the floor attachment-- Not one that depends upon air flowing thru the unit to power the brush, -- am I correct?)

You can control the motor with a switch at the handle-- correct?

So here is the question: - when you say "the electric power brush -- goes to zero suction" -- what tells you that it 'went to zero suction'?-- the little red flag on the vacuum?-- or what?

I am suspecting something might be caught up in the floor wand-- or at the power nozzle itself-- or even in the flexible hose. Do you know how to take the hose off, and place the hand-held end, in the opening in the Miele Vacuum? Can you do that, and clear out the hose first-- and then the hose with the want connected?

If they are all clear-- we may need to open the floor plate on the floor nozzle, and check for something caught in the air passageway--

Tell us more

Mack B

Dec 28, 2010 | Miele Blue Moon Bagged Canister Vacuum

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

I have full suction with the hose and when the brush is off of the vacuum. However, in the vacuuming position, there isn't enough suction to pick anything up. I checked for clogs and cleaned all the...


So I have exactly the opposite problem, it sucks in floor mode but the hand held has zero suction. My daughter and i just spent the last hour disassembling and diagnosing and found this: The way the suction tube is configured, you have two places to **** from, the floor and the hand held hose. If you look at the back of the machine, you can see the "y" where the two hoses join. just behind the beater bar there is a blast gate that closes when you stand the machine upright. This closes the blast gate and directs full sution to the hand hose. In floor mode as the handle tips back, a follower wheel and spring move the blast gate to open. THIS IS THE IMPORTANT PART...if the hose is not docked, there is a second place for the suction to go and you will get no suction at the floor. In my case, the center post where the spring mounts is broken and the blast gate flap does not close, so the hand hose gets no suction because it is like a straw with a hole in it, the air will seek the least resistance. In your case you either have not returned the hose to the docking port or your blast gate is stuck in the closed position. To check this remove the two screws and clamp that secure the lower hose to the suction manifold. Pull the hose stright an look inside to see if the blast gate is open or closed. Use the release pedal to cycle the machine between upright and floor mode and you should see the blast gate open and close. If you don't, well that's a whole other story. I'm off to see if I can find a replacement part at repairclinic.com. If not I will have to get some polyester epoxy and fix it myself.

Jan 02, 2010 | Hoover U6630-900 WindTunnel Bagless...

1 Answer

Not picking stuff up and no suction in hose as well, suction sounds good until you go to vaccuum floor


Because this unit is bagless there are more gaskets to seal the suction portion of the vac. you are most likely missing a seal, can you remove the basket and place your hand near the suction on the vacuum? it is shielded so you wont lose fingers. if there is suction there, look at the bottom of the basket for a gasket, same for the top

Jan 01, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

DC 17 Animal No suction on hand held hose


There is likely a blockage in the pipe. Try pushing something through taking care not to perforate the pipe.

Jun 21, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Floor attachment does not suction, no clog in the hose, hand held works when dettached from floor attachment


Have you checked the floor head? Use a pipe cleaner or twisted metal to carefully and gently see what's in there. It sounds like dirt or something has definately sealed up the main suction channel.

May 07, 2009 | Vacuums

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