Question about RIM BlackBerry Curve 8310 Smartphone

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I have the bb 8310 i used my usb cable to download music but did not go through with it again. Now the red light on the phone goes on, the phone goes black and an hour glass keeps coming up on the screen. I took the battery out same problem, took out the media card same problem. I was told because i did not allow the phone to charge for 24 hrs i am experiencing this problem. Could u tell me why my phone keeps rebooting and how do i solve it.

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Posted on Sep 17, 2010

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I want to transfer the contacts from my nokia 6233 mobile to my blackberry 8310 mobile. Please advice. thanxVinay


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1 Answer

Blackberry 8310


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.

4. Take in.

Aug 09, 2008 | AT&T BlackBerry Curve 8310 Cell Phone -...

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