Question about Logitech Webcam

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I've had my webcam for only 2 months. When i plugged it in today, it came on for a few minutes, and now it either doesn't work at all or says "Cannot capture video. The camera may already in use". However, i dont have any other webcam programs up besides skype. I also tried MSN Messenger (when skype was off) and i got the same error message. The light on my webcam is not on either. Any assistance would be highly appreciated. Thank You

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Sounds like your driver (software that runs hardware) may be corrupt or missing and you need to re-install

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Posted on Aug 22, 2010

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Posted on Jan 02, 2017

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