Question about Brother Multi-Function Center MFC-3360c All-In-One InkJet Printer

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Have replaced old black ink caartridge plus the other 3 ink colors and machine still says replace black ink cartridge which i now have 3 times now and it still repeats the same message. whats wrong?

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  • 55 Answers

Probably the printhead of black cartridge side in the printer is damaged in the worst scenario.Else,just clean the contacts where the black cartridge connects after snapping into the printer,with some cleaning liquid (Nephtha,CCL4)etc.I hope this solves the issue.

Posted on Aug 21, 2010

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WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

Tip

How to replace a brother catridge.


The Brother MFC-240C uses an individual cartridge for each color (black, yellow, cyan, and magenta). When one of the cartridges is empty or near empty, the printer will tell you to replace that ink cartridge.

You can buy the cartridges individually, or you can buy a pack of all three color cartridges or a pack of two black cartridges. To replace one of the ink cartridges, follow the steps below.
All four of the cartridges are located on the right front side of the printer, behind a gray plastic cover. Pull the cover forward from the side, where there is a slight cutout for your finger to grab. When the cover falls forward, you'll see the four ink cartridge holders, coded by color.

For the ink cartridge that you need to replace, push down on the purple handle for that color. The ink cartridge holder will open and fall forward, revealing the ink cartridge itself. Push down on the cartridge holder and the cartridge should pop out toward you a little bit. Grasp the cartridge and remove it.
Open the new cartridge and remove it from its wrapper. Discard the yellow cover, unless you plan to use it for the old cartridge.

Insert the new cartridge into the correct slot (from left to right, they go black, yellow, cyan, magenta) so that the word "brother" is right-side up and located toward the top of the cartridge. Once the cartridge is most of the way in, push the ink cartridge holder up by the purple handle until it snaps into place.

If you are replacing more than one color, repeat this procedure for each cartridge. Then, when you are finished, close the ink cartridge cover.

If you were out of ink or low on ink, the machine should recognize the new cartridge and perform the calibration process. If it doesn't automatically recognize the new cartridge, it will ask if you have changed one or more of the cartridges. Press "1" for Yes when it asks about a color that you replaced, or "2" for No if it asks about a color you didn't replace.

Once the printer comes back up to the ready state, print a color test page to verify that everything is working. If the test page comes out okay, the new cartridge is fine and you can either discard the old cartridge in the trash or save it to recycle. (But don't get rid of it before you are sure that the new cartridge is recognized and working correctly.)

on Jul 21, 2010 | Office Equipment & Supplies

2 Answers

I only want to print black color but was asked to replace color inks.


Unfortunatly, because its a color ink jet machine you will need to replace the ink to print anything. The way its designed is that it has one printer head for all four cartridges.

When you replace the color ink you will deffinetly be able to print.

Apr 02, 2010 | Brother DCP 115C All-In-One InkJet Printer

2 Answers

How do I change the toner?


The Fax-2480c does not use toner cartridges.
This is an inkjet and so uses ink cartridges.

There are 4 cartridges, black, yellow, cyan (blue) and magenta (red). If any of these cartridges are empty, you need replace them.

This machine takes LC-51 cartridges.
You're probably out of warranty so jsut get refills... it's cheaper

Mar 25, 2010 | Brother IntelliFax-2480C Fax

4 Answers

My printer Brother DCP 165C cannot print in black ink.


Your black printhead is blocked.
The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks.
Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges.
After inserting the old used cartridge if you choose 'new cart' option it will show the "Full" ink. You can still print from the exhausted ink cart after covering the sensor in the middle by a piece of paper in emergency.

Mar 01, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

I changed the black Dell printer cartridge with a new Dell cartridge from a sealed package. I got a message on the printer screen that the cartridge was missing. After a few trys to make sure it was...


First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Feb 26, 2010 | Computers & Internet

1 Answer

Ink cartridge wil not go into printer . Went to replace black ink and new caartridge will not lock into place???


if the cartridge is not locking correctly, go back where you bought it and ask for another one, this may not be the correct.

Aug 14, 2009 | HP LaserJet 3600n Printer

1 Answer

Changing color cartridge on my epson stylus color 980 printer.


If you need to replace an ink cartridge in your printer, please follow the instructions below:

To confirm which ink cartridge requires replacement, please use the printer's control panel (there is a black ink out indicator, as well as a color ink out indicator ), or the Status Monitor in your computer.

Red light flashing - Low ink
Red light solid - Out of ink

1. Open the printer cover and press the INK (Cleaning) button for 3 seconds. The print head moves to the center and the lights flash.
2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.
3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.
5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8 (to move printhead over to color (if black was replaced first) press the cleaning button once).
8. Press the INK (Cleaning) button once, and close the printer cover. The printer begins charging the ink delivery system.
9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

May 11, 2009 | Office Equipment & Supplies

9 Answers

HP Photosmart C3100 series


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

Dec 26, 2007 | HP Photosmart C3180 All-In-One InkJet...

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