Question about Sony Computers & Internet
Either your CD/DVD drive is dirty & needs to be cleaned, or the drive has gone bad & needs to be replaced.
First, try to take the drive off the laptop. Open the drive & blow compressed air into it (from a can of compressed air) to clean it. You could also clean the lens (the small round glassy object inside the drive) using lens cleaning tissues & lens cleaning fluid.
If this did not fix the problem, you will need to replace the CD/DVD drive with a working one, or use an external CD/DVD drive
Posted on Aug 21, 2010
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Posted on Jan 02, 2017
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