Question about Trekstor Datastation maxi t.u SATA 500 GB SATA Hard Drive

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Trekstor Storage device

My computers both laptop and desktop do not recognise my external drive.I would expect the computer to recognise "something" when I insert into usb port.

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I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.

Posted on Jul 01, 2008

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Try another usb port also check what do you see in device manager. or do you just get a usb device cant be recognised error message on your screen?

Posted on May 04, 2008

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it might be that the external drive has failed . have had 3 so far that did.

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Trekstor external hard drive (DSMNU-S-JM-a) is on (blue light) but the device no longer shows up on the computer. Can't be accessed.


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files.
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Trekstor hard drive, connected to power source, however light on the front of the hard drive is blinking from red to blue


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

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Well my external hard drive( hde6-640g) no longer registers on my computer i get the message"windows does not recognise this usb device" can u help , it is a wd hard drve inside the case.


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Nov 08, 2010 | Western Digital Computers & Internet

1 Answer

My maxtor external hardrive contains all our photos and suddenly my computer can't recognise it. help!


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

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My Western Design 120G external hard drive is my back up source. I've had it for a long time and i keep it in its original box when not in use. I just tried to do another back up and when i plug it in,...


the red light probably suggests a problem, habe you recently had any other type of removable or network storage attached, mapped network drives or anyhting like that?

you say the computer recognises it was plugged in, i presume from the noise the computer makes? i would first be checking the device manager to see if there are no problems (right click my computer - properties - hardware tab - device manager), look for any yellow exclamation marks or question marks..

secondly i would make sure it hasnt tried to assign the same drive letter to the external as something else plugged into the machine or something silly like that, check the disk manager..

(right click my computer - manage - on the left click disk management)

look in the list at the bottom for the drive, even if it isnt accessible in my computer, if the computer recognises it as any type of disk at all, it will show it here.. if it does, look at the drive letter, and if it has the same as something else, simply change it (right click the external - change drive letter and paths) remove the current letter - follow the same process again and give a new one that is unused

if there is nothing under device manager, and no external in disk management when it is plugged in, then i dare say its probably had its day..

hope this helps

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3 Answers

Computer does not recognise Hard Drive


Hey guys. I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.

Feb 11, 2008 | Trekstor Datastation maxi t.u SATA 500 GB...

2 Answers

LACIE Porsche 160GB


What system is the laptop? File differences is the ext-hard drive FAT32 or DOS? Therefore XP [NTFS] is not 'seeing' its content. On the XP machine go to start/Control Panel/Admin tools/computer management/storage/removable storage/and check the file type

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New Maxtor 3200


Hi, This is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the PS3200 itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Sep 02, 2007 | Maxtor Personal Storage 3200 (U01E200) 200...

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