Question about Trekstor Datastation maxi t.u SATA 500 GB SATA Hard Drive

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Trekstor Storage device

My computers both laptop and desktop do not recognise my external drive.I would expect the computer to recognise "something" when I insert into usb port.

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I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.

Posted on Jul 01, 2008

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Try another usb port also check what do you see in device manager. or do you just get a usb device cant be recognised error message on your screen?

Posted on May 04, 2008

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3 Answers

Computer does not recognise Hard Drive


Hey guys. I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.

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1 Answer

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Hi, This is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the PS3200 itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

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