Question about LG WD-3243RHD Front Load Washer / Dryer

2 Answers

LG 3243 not draining

Water no draining and Drain light comes on.
I unhooked the 2 drain lines, neither were blocked
I took off the drain pump and had an electrician check's ok
What's next?

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  • tedman3 May 11, 2010

    This is a front loader. With a top loader it's easy for things to slip
    over the top edge of the drum. A front loader has a rubber seal at the
    front of the drum. How can anything big enough to cause a problem get
    through the little tiny holes in the drum?


2 Answers

You waited a little too late. I took it to a repairman. The blockage was in the area where the lint is suppose to dump into the drain. He said this was a common problem with this machine.

Posted on May 26, 2008

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  • Expert
  • 489 Answers

Take the drain filter out and look inside the drain tube with a flashlight.  Usually, you will find a small sock blocking the drain hose inside.  If you can see it, you can use a coat hanger to pull it out.

Posted on May 26, 2008

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Washer didnt drain all the way and now i keep gettin a code. n the light for the door lock wont come on

If water is in tub and the control tries to drain tub but water doesn't drain, then the unit will not operate. Most LG have a drain pump clean out located behind the access door on lower side of washer. Open the door and you will see a black tube with a cap and a round knob. First, get a bucket, pull the black tube slightly out and remove cap. The water in the tub will start to drain and you may have to fill bucket many times to get all water out. Next, unscrew knob and a little screen will pull out. Inspect this screen and inside of pump chamber. Your looking for any thing that could block the pump. If pump hums and still doesn't drain, the drain pump is more than likely bad. Good Luck

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Check for an obstruction in the pump itself. Post back the results.

Jan 21, 2013 | LG WM2277H Front Load Washer

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The tub wont drain

Now for the repairs -

1. Remove all the clothing that is in the washer.

2. Remove all the water you can via a siphon hose technique.

3. Remove drain line from its drain and put it in a shallow bucket on floor and drain out whatever water it may have. Turn off cold and hot water feeds and remove drain lines. Drain water from them.

Now for the hard work - a helper is probably needed. You may wish to take digital photos of things before you take them apart so you get them back together properly later (I strongly recommend you do this). Get the tool box, a flash light, and an extension light out - you will need them.

4. Tip washer over on its side - and watch for and collect any water that it may have still in it. Remove the drain hose from the water pump (the drain hose connects to the pump). Remove belt from water pump. Remove water pump and take it apart. Make sure nothing is blocking the pump itself (a laundry item may be there); reassemble pump and make sure it spins freely at the belt pulley. Check the drain line from tub to pump - and make sure it is clean. You usually have to also remove the solenoid valve that is opened to permit draining as well - just follow the line to the tub. Make sure solenoid valve feed line has nothing blocking it. Once the entire drain line, drain solenoid valve, and pump are clear and clean, reconnect everything properly. Return washer to upright position. Connect water hoses and drain line.

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hi there, this could be one of two problems 1, you have a block in the waste pipe or pump? or 2, your drain pump has packed in and may need replacing?
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Washer will not drain!

you need to remove the drain hoses from the drain pump there may be something blocking the pump.
once you remove the cap to the drain pump you should be able to see the impellar wheel in the pump if there is no water put the unit in a drain cycle and watch the wheel if it does not turn then replace the pump, if it turns then there is a problem some where in the hoses. chances are the one that comes down from the tub to the pump has a restriction

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Water will not drain

Here is the Service Manual for reference. Sears Parts Direct for reference.

What makes you say the drain pump/line is clogged? Have you taken an error code to the display of ND for no drain? Is the machine is a FAV6800A or FAV9800A?

Is the machine failing in spin cycle of the wash cycle?

Can you supply more info regarding your no drain issue?

If there is a drain line/pump clog we would start at the Sump Cap disconnect the drain line from it and inspect the Sump Cap for debris. We would have to check if the input hose is blocked or the impeller of the drain pump blocked.

The drain pump is a tight work area I will attach a Pic of the Drain Pump location for the FAV6800A/FAV9800A machines with the Outer Tub removed. It’s located on the right side of the machine. You will see the short drain line hose from the Sump Cap to the input of the drain pump and the exit drain line clearly in this pic. But before all that I would have you place 5 gallons of water in the machine by bucket fill then turn on the drain pump in Service Mode and time the wash tub to empty the water fill about 25 seconds max. That would give me an idea if we are dealing with drain pump/line restriction issue.

Pic of the drain pump on the left side of the machine base and the motor controller on the right side……Rich


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Hi I have a problem with a lg washing machine it will not fill up

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

LG has some information on this error code..

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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2 Answers

Water not draining

HI, check the following to address this issue.

1. Clogged drain line or water pump
Check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine).

2. Water Pump
If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Note: if you have a belt driven washer, check the belt(s) for cracks, as this would be a perfect time to replace the belt(s) if needed.

**The most common issue will be an obstructed hose or, line

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Check on the back of the unit just below where the 2 water lines come in. This is the location of the tub air vent. If you see evidence that water has trickled out of this vent then you probably had an oversudsing issue.

There is a mushroom valve inside the machine that seals off this vent when the machine is spinning out. Often, if oversudsing has occurred this mushroom valve will get soap residue on the shaft and keep it from shutting all the way. When water leaks out this vent on the back it tends to make its way under the machine and pools up right in front of the drain filter housing.

If this is your case, just make sure you are using an HE (high efficiency) detergent as it is low sudsing. Also make sure to only use 2-3 tablespoons per load.

Hope this helps, please rate my solution or ask additional questions if needed.

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