Question about SanDisk Sansa e250 MP3 Player

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My sansa is locked with logo on the screen - SanDisk Sansa e250 MP3 Player

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There's a slide switch on the top of the unit, near the headphone jack. Slide it away from the jack to unlock the unit.

Posted on Aug 21, 2010

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Can not turn off. Screen stuck on "SanDisk" logo


Take the back cover off and remove the battery. If there's a memory card in it, remove it also. Let it sit for a minute and put the battery back in and turn it on. If it still doesn't turn on and locks up, then take the battery out and plug it into your computer with the battery out. Copy everything from the device and format it. Unplug it from the computer and put the battery back in and see if it turns on.

Feb 11, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

How do you shut it off


Press the power button for a few seconds until the Sansa logo shows up on the screen. Make sure it's not connected to your computer, the Sansa will not turn off if it's connected.

Sep 17, 2010 | SanDisk Sansa e260 MP3 Player

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Only displays initial power on screen (SANSA m240 1.0GB)


try changing the battery...it works sometimes....

Aug 11, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Only displays initial power on screen (SANSA m240 1.0GB)


keep the hold switch to right side and connect to pc...then format the player or try updating the firmware..tht must do...

Jun 17, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa e250


I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
Please help me

Aug 17, 2008 | SanDisk Sansa m250 MP3 Player

24 Answers

My sansa M240 WonT turn on all the way


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240's there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that's frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

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