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My power light is blinking amber. How do I fix it?

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  • dicoletta1 Aug 21, 2010



    The solution did not work.

  • dicoletta1 Aug 21, 2010

    The solution did not work!

  • dicoletta1 Aug 21, 2010



    Model PP41L and how much would it cost?

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Try to turn off the laptop. Remove the cables and battery on the laptop. Press and hold the power button for 8 secs. Reinsert the cables and battery. Then turn on the power, if it still blinking amber, there is a problem with the power supply. To reseat the power supply, turn off the laptop, emove the cables and battery on the laptop, remove the screws at the back, remove the hard drive, remove the optical drive, reseat the cables of the power supply. Then reinsert back all the devices. Turn on the pc, and if it still blinking amber, call Dell to replace the power supply..

Posted on Aug 22, 2010

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Hi,

To fix this problem we need to perform a series of simple steps:

1. switch off the computer.

2 unplug the power cord from the power outlet to ensure that no power is connected to the system.

3. keep the power button on the system pressed for around 10 seconds.

4. after releasing the button plug back the power cord in.

5. turn the system back on.

If this would not solve the issue, more likely there is a power supply or board failure. Then, it would be all together different diagnostics.

Follow and let me know the update.

Good Luck!!

Thanks!!

Posted on Aug 21, 2010

  • 14 more comments 
  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    This confirms the hardware failure. If you would like to diagnose and replace the faulty component, revert with model number and i would be glad to follow up.

    I hope i have been helpful

    Thank You!!

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    I read that. I would be here to follow up and diagnose the faulty component. I would appreciate if you could revert with model number.

    I hope i have been helpful.

    Thank You!!

  • dicoletta1 Aug 21, 2010

    Model PP41L and how much would it cost?

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    It could be a power problem or internal device malfunction. I have also seen that the computer is receiving electrical power, but a device might be malfunctioning or incorrectly installed.In that case, you need to remove and reinstall memory modules. I could guide you, however you need to open the unit. I am not sure how comfortable you would be to open the unit.

    There are certain diagnostics that needs to be done ( 4 digit code would pop up ). That would indicate the exact fault. It could be a power supply board, graphic board, memory modules or some other failure.It would be impossible to determine a cost on the basis of amber light. It is just like a check engine light in car. As in car, till you scan the car - you didn't get the exact cause - same with Dell.You need to run diagnostics to know the exact fault.As we cannot determine the exact fault, we cannot determine the cost.

    If you wish, we could go ahead and fix this problem. However, i am not sure whether you would be comfortable in replacing components or using an electrical equipment to check the power supply.

    If you want to contact Dell :-

    800-WWW-DELL (800-999-3355).

    I hope i have been helpful.

    Thank You!!

  • dicoletta1 Aug 21, 2010

    I am running on 77% power (plugged in, not charging)

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    In that case, i would doubt motherboard as i have mostly seen power supply board and motherboard to be a big issue on this model. Again, as i am not on site, i cannot be definitive with my diagnosis.

    Please check the diagnostic light at the back panel of the tower there would be 4 led lights tell me the status.

    (1234)

    I hope i have been helpful.

    Thank You!!

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    Or let me know the number of blinks ?Is it in sequence?

    Like 2 blinks then a pause followed by 2 more blinks - This would be code 2.

    I hope i have been helpful.

    Thank You!!

  • dicoletta1 Aug 21, 2010

    I am running with 77% power available (plugged in, not charging)

  • dicoletta1 Aug 21, 2010

    You want me to unscrew the back panel?

  • dicoletta1 Aug 21, 2010

    One white blink followed by 3 red blinks, 4 blinks in all!

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    Or let me know the number of blinks ?Is it in sequence?

    Like 2 blinks then a pause followed by 2 more blinks - This would be code 2.

    I hope i have been helpful.

    Thank You!!

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    Thanks for the information, however it seems that there is an issue with motherboard or power supply board. ( I remember a case where the battery is at fault and shows 99% available, so 77% does not guarantee that it could not be power supply, though rare ).

    It would be a costly affair.Cost of motherboard would be around $150 and whatever labor charges would be or shipping charges....


    Note - This is again a speculation based on the details you gave and the experience i have in repairing these models.

    Good Luck!!

    Thanks!!

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    The cost i gave that was the cost of Used one.I usually replace faulty one with used one as new one would be quite expensive.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • dicoletta1 Aug 21, 2010

    How do I go about finding out for sure and repairing it?

  • taran_2005
    taran_2005 Aug 21, 2010

    Thanks for your response!!

    You could contact Dell on the number i gave to you. But, i would prefer a local shop who would diagnose the same and if required could used a used motherboard or memory module. This is what i do when i came across any dell models.

    Good Luck!!

    Thanks!!

  • dicoletta1 Aug 22, 2010

    Would it hurt the machine to use it for a while, a few days? This started last night. I really need it for something important.

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