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Have tried all things written online. HP c8180 continues to give "ink system has failed. Unable to print. Refer to printer documentation . Error 0xc 19a0005 Turn power off, then on again" I have spent a few hours doing all things recommended.

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  • robertand540 Aug 21, 2010

    ok.
    Thanks for your thoughts and expertiese.
    Spent the last hour cleaning off driver and reloading it and the following directions..
    When reconnected it came up with the same error came up on the Printer as before (when printer turns on it errors before I attempt to send print request on the new driver or old from computer.)
    These printers have touch screens (photosmart express) where you can request printing from photo cards plugged into them as well as the normal USB and wireless bluetooth and ethernet.

    Tried Part 2 ...unplugged the printer replugged it while pushing print photo...Unusual green screen on printer screen came up (12345) it functioned incorrectly (things whirred around but no printing or paper engagement) and when I restarted it again, it gave me the same error.

    So I am thinking it is not the driver on the computer causing the issue as we had hoped. Mainly because:
    a. your 2nd plan did not change or improve things and
    b. I get the same "ink system error" issue when I put a photo card in and try to print it.
    I am not sure if I can override any software on the printer device... if overriding the printer sotware on the printer is what you were helping me do, i do not understand how that would work.

    I read somewhere that air bubbles in the ink lines could cause this problem...i have added new ink cartridges and done things and to tried to push through test pages...only once did paper go through and at that time no ink was pushed through. I cannot see how to get the printer carriage out of the device like other .

    What is next?

  • robertand540 Aug 21, 2010

    ok. Thanks for your thoughts and expertiese. Spent an last hour cleaning off driver and reloading it and the following directions.. When reconnected it came up with the same error came up on the Printer as before (when printer turns on it errors before I attempt to send print request on the new driver or old from computer.) These printers have touch screens (photosmart express) where you can request printing from photo cards plugged into them as well as the normal USB and wireless bluetooth and ethernet. Tried Part 2 ...unplugged the printer replugged it while pushing print photo...Unusual green screen on printer screen came up (12345) it functioned incorrectly (things whirred around but no printing or paper engagement) and when I restarted it again, it gave me the same error. So I am thinking it is not the driver on the computer causing the issue as we had hoped. Mainly because: a. your 2nd plan did not change or improve things and b. I get the same "ink system error" issue when I put a photo card in and try to print it. I am not sure if I can override any software on the printer device... if overriding the printer sotware on the printer is what you were helping me do, i do not understand how that would work. I read somewhere that air bubbles in the ink lines could cause this problem...i have added new ink cartridges and done things and to tried to push through test pages...only once did paper go through and at that time no ink was pushed through. I cannot see how to get the printer carriage out of the device like other . What is next?

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Hi


This error occurs due to a failed Ink System or due to a driver issue with the printer. To resolve the issue turn off the printer, disconnect it from computer and power. Now, remove the drivers for C8180 and restart the computer. After the restart connect the printer with the computer and try to print. If you get device not recognised or any such kind of error then disconnect the printer from the computer and install the drivers. Restart the computer again and connect the printer after restart.

If it doesn't work then unplug the printer, re-plug while pushing the "print photo" button at the same time. This may cause the printer to function incorrectly. If it functions differently or you are getting any other error then go to Control Panel-> printers and faxes and delete the printer. And then restart the computer and go the Control Panel-. add new hardware device wizard to find the printer. This will resolve the issue.

Hope this helps... If it does please do not forget to accept the solution or post back for assistance.

Daniel

Posted on Aug 21, 2010

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C8180 Ink System Failure

1. Unplug the power cord from the back of the HP All-in-One.
2. Wait for the unit to go to the sleep mode. Wait for 60 seconds.
3. Press and hold Print Photos & Photo Fix
buttons simultaneously on the control panel; keep them pressed and reconnect the power cord to the All-in-One.
4. Continue pressing the buttons until the display goes blank or Reset shows on the control pan

Posted on Aug 22, 2010

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
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These error codes indicate that the product has an internal condition. Solution one: Reset the product Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
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