Question about Microsoft Wireless Network Adapter Xbox 360 (SKWIFIX360)

1 Answer

My 360 is not signing in to xbox live. It sais on the test connection that the ip address has failed.

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  • Jeffrey Pedimonte
    Jeffrey Pedimonte May 11, 2010

    That only means that the connection is not yet established, since you don't have an IP address. How does your Xbox connects to your network?

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  • 427 Answers

  1. reset your router to factory defaults
  2. go to your 360 and reset the tests
  3. call mcrosft for help

Posted on May 12, 2008

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2 Answers

Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Can't connect with network


if u dont hav e a router that is ur problem. to get ur xbox 360 to connect to vista media center you cannot connect an ethernet cord directly to ur 360, u must have ur computer hooked to a router with one ethernet cord and a whole different ethernet cord connecting to the same router the computers hooked up to. after you do that go to ur vista media center, turn active sharing on, make sure your router is connected to the internet. then go to ur xbox 360 and follow the on screen instruction from the the connect to media center screen.
if your wanting to connect to xbox live and stuff like that, and u enter ur ip address and security information and it tells u that the ip adress u entered is already in use by another device, and that ur xbox 360 needs to be assigned one, do this: simply go to were u put in ur ip address and set it to get the address automaticly (or in other words choose automatic). then go to test connection (ur router should automaticly assign ur xbox 360 an ip address) and ur router should connect to the internet. if it connects to the internet but not xbox live then u have not yet sign up for an xbox live account.

by the way when u make an xbox live account please send me a friend request. my xboxc live account name is: ghdude22

glad i could help!!! :3

Feb 06, 2009 | Microsoft Xbox 360 Controller

1 Answer

My xbox live doesnt work


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me man 

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 says its connected to the internet, but it wont sign in on xbox live


To troubleshoot your Xbox Live connection from the Xbox Dashboard:
  1. Go to the System area of the Xbox Dashboard.
  2. Select Network Settings.
  3. Select Test Xbox Live Connection.
  4. After the system has completed its tests, select More Info to learn more about your network, paying close attention to any test that failed.

    In each case, the More Info section will offer tips for correcting the conditions preventing you from accessing Xbox Live.
  5. Select Edit Settings to adjust your:
    • IP Settings (including IP address, subnet mask, and gateway)
    • DNS Settings (including primary and secondary DNS servers)
    • PPPoE Settings (including user name, password, and service name)
    • Advanced Settings (including host name and altern


Oct 01, 2008 | Video Game Consoles & Games

2 Answers

Signing in on live


You need to go to xbox.com and sign up for xbox live before you can sign in.

Jul 20, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 live


find the IP adress on ur router if its wirless

May 16, 2008 | Microsoft Xbox 360 Console

1 Answer

IP address


Try this fix:
http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html

Apr 13, 2008 | Microsoft Xbox 360 Console

2 Answers

Ip adress


this is not a fault with the xbox 360 rather it is a problem you have with your internet connection or router. you'll have to check or possibly renew dhcp (the protocol that issues ip addresses on your router if you use one) or contact your isp about it.

Feb 10, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 live troubleshooting


Assign a static IP address to the 360, then go into your router's setting and set a DMZ for that static IP.

Oct 25, 2007 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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