Question about Washing Machines

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Hello, I recently purchase a Haier top-load portable washer 1.6 cubic feet from walmart.com It seems as if the control panel is locked because all I can do is turn it on and off. The water level is stuck on the "medium" setting. There are 6 wash cycles to choose from and I can't use any of them. I'm able to wash a load, but I don't know what setting its on and it also does not indicate that it's spinning. I'm thinking I need to reset the control panel, but it's BRAND NEW! What do I need to do? Thanks.

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First make sure the delivery pins have been taken out by the delivery men many all machines come with these and ive found many times the delivery men dont take these out which immediatly busts your new washer. also what is the model number of your machine this way i can see which type you have? if you see colored washers or screws going through the back of the machine this is what holds the tub while its in transit so the internal parts do not slam around assure first that these have been removed also that water level switch is just a simple switch moves from one point to the next if you are unable to move that switch alone i would be calling the company that you bought the unit from and having them come out to repair the unit but if they did leave the transit pins in your machine and did not remove them tell them you want a new machine it is to much of a headache for you if you were to repair a brand new machine because of their error that machine is also warrantied by the company so call the place you bought the unit from and its there responsibility to fix the unit please remember to rank how this opinion helped in your appliance situation and please also message me back I look forward to your reply
thanks again
rickead1

Posted on Aug 22, 2010

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