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I have an hp 4210 printer that is not loading paper. looks like the roller is trying to pick up the sheet of paper but its not moving past the initial roller. have tried different thicknesses of paper and different amounts of paper in the feeder.

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On the roller should be rubber wheels it could be that they are dry or dirty or maybe there is a paer stuch after the roller look inside

Posted on Aug 21, 2010

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1 Answer

Epson Stylus CX4800 prints blank pages


Alex_Garton:

I'm not familiar with the Epson Stylus printers, but I'm going to hazard a guess. If the paper does not move at all, the paper pickup feed mechanism is at fault. One of two methods is used to pick up the sheet. Either the front lower portion of the tray is lifted up to force the top sheet into the feed roller, or the feed roller is connected to a drop-swivel to drop the feed roller onto the top sheet of paper. You'll need to look carefully at the feed mechanism to determine if a gear or clutch is failing. If the paper moves into the machine about 1/2 inch and then stops, either the first paper feed roller past the pickup roller may be at fault. Also check to see if the paper sensor between the paper pickup roller and the first feed roller is working properly.

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Paper jam in HP Laserjet 4V


remove the cassette you can see two or 3 roller down the printer clean that roller and try.....

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My laserjet 1020 develops a paper jam after printing the first page of a multipage print instruction .I have deleted the printer and re-installed it including all drivers but problem still...


Hi,
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

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I have a hp photosmart 2610 printer when it loads the paper it picks up 3 to4 sheets at atime and it jams I am using 24 lb all purpous paper what is the problem?


after time the pickup roller stop picking the paper due to dust coming from the paper, try cleaning all the pickup parts with isopropyl or some other solvent that will not attack plastic

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1 Answer

Hp 4345 printer that is picking up multiple sheets from tray2


Frankly speaking, this problem exists and printer companies always have denied this. What I think from my experience that there is some engineering problem with all these printer, in the way paper is fed in.Still I give some solution which HP's site suggests. See if it works in your case:
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Issue Multiple pages feed through the printer when printing. Solution If the printer is picking up multiple sheets of paper, follow the recommendations below:
  • Keep more than 10 sheets in the In tray.
  • Ensure media is not loaded too far and extending past the In tray.
  • Store all media in a dry, cool place. Humid climates will see this issue more often.
  • Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
  1. Remove the media from the In tray.
  2. Fan the edges, re-square the media, and reload the media properly into the In tray.
  3. Slide the paper width guide to the right until it stops at the edge of the media, then push the paper length guide towards the paper until it stops.

  4. NOTE: Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door. Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
  5. Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
  6. If this issue still persists, try a different type of paper.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=gb&dlc=en&docname=c00190540
Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.

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1 Answer

Hp photosmart pro B9180 does not sense paper


Hello sir; You need to clean paper pick up roller, and rubber pad(right underneath the roller) as well as paper sensor.

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Take up rollers are sticking


there is a rubber which pulles the paper and gives it a push to move forward that rubber needs replacement.

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1 Answer

Paper won't load. Media loaded incorrectly.


Okay.. 1st off I'm probably going to the jumped on for this... But.. I fix and/or make them work printers, computers and all sorts of electronic gear. For a living... Yes .. the manufacturer will tell you not to use alcohol to clean the rollers. but it does work. Windex (ammonia) will clean the heads at times. I also use Scotch brite pads to clean the pickup rollers. We get them in about 8x10 inch pads.
I will spay some alcohol on the end where the pick up roller is. Place the pad in normal paper tray. Most printers have a cam shaped one on the right, left or in the middle. That gets the paper moving. The pad is way to thick to actually move and will cause a jam indication on the printer. But what happens is the roller will slip on the pad and clean itself. Pretend you cleared the jam a couple of times and the printer will try to pick up the 'paper' and jam again. A couple of these and the pick up roller (cam shaped) will usually be good to go. The other option (the best) is to buy a new pickup roller for the printer. But cleaning will work for the short term. What happens on most printers is the roller gets very smooth from normal use and then won't pick up the paper for the rest of the trip through the printer. I have used a piece of fine grade sand paper, but you have to hold it so it won't go through the printer and it makes a gritty mess... Once I orderd a 'printer cleaner' from HP and all it was, was a couple of pieces of scotch brite glued to a fancy holder to match the spacing of the rollers. That's when I started using sheets of the stuff. Just pretend they are a piece of printer paper. In the worst case I have used belt dressing and then alcohol to clean most of it off. Alcohol has a tendency to soften the rubber on the pickup roller. That's why the company says don't use it. But you can by rubber rejuvenator that is mainly alcohol.. Go figure.........

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usally when a printer picks up too many sheets the pickup rollers are dirty or covered with paper dust use a microfiber towel moistened with water or rubbing alcohol wipe them off then if it still picks up too many sheets the surface of the pickup roller is worn.replace pick up roller the printerworks .com may have parts or hp partSurfer.com

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