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Computer will not recognize video camera

My computer will not recognize my video camera. Tried several cameras but same result.

JWF

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A good registry scanner can clean up a lot of problems with your computer. Here's a link to a good free one:
www.your-free-info.com/RegCure
I've used this one and it sped up my computer by quite a bit. Hopefully this helps.

Posted on May 04, 2008

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How are you connecting to the computer? If using USB, how many ports on your computer and are they USB 2.0? Do you have any usb powered ports?

Posted on May 03, 2008

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Posted on Jan 02, 2017

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


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In other words - Plug the computer end of the USB cable into the computer, do not plug the camera end in. Power up the camera in "picture view" mode, THEN plug the USB cable into the camera.

Not sure about Vista, but with XP, you should hear the familiar "Dong-ding" as the system recognizes the camera.

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I was told by Best Buy I could use the USB to transfer video which is not the case, you have to get the firewire cable. To get the computer to recognize the camera (for still images not video) you have to have the memory card in the camera then hook up the USB.

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did you download the canon download app or are you using the installed pc generic camera download app? it will make a diference if the computer cannot reconsile which too use. let me know and we can go from there

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