Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice maker My ice maker is not working, the water in the door works fine. i have replaced the filer and it still doesnt work. is there a reset button, do i need to check the lines? how could i do that?

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  • duanecoller Apr 04, 2009

    My ice maker quit making ice, but my water in the door still works fine. Any ideas what I ought to check? Thanks.

  • Anonymous Apr 18, 2009

    my ice maker does not make ice, light is on and water dispenses but no ice being made. Filter has been replaced

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  • 725 Answers

1 may have frozen water line
2 reset ice maker press in ice lever 5 times
3check check ice maker plug

Posted on May 20, 2008

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1 Answer

Samsung side by side ice maker not working


You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.

The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.

You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]

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2014 Kenmore side by side refrig. Water comes out of the door fine. Will not make ice.Tried the reset button on the left by the bucket, took top of door apart to see if mechanism was froze up.


Hello Rhonda Cornett,

Okay... water at the wall is connected... good...
but now you have TWO solenoids at the ENTRY POINT...

It would have been nice to know if there is water in the tray...
or if it EVER WORKED... but whatever.

If you are NOT getting water in the ICE TRAY...
you need to check that wire is connected to ITS OWN SOLENOID... (ELSE: solenoid might be bad)...

You might be able to TEMPORARILY REVERSE the water valves
to see if the door service still works with the SUSPECT VALVE..

Still works ... Ice maker trouble...
Fails solenoid trouble (bad valve) replace!

Then restore EVERYTHING... (take pictures ahead of tampering).

That click (or thump) you hear whenever you fill your water glass.

Every ice-maker I've ever tampered with has an on/off switch..

Fill controls... and firmness settings of some sort...
Check'em all out before getting DRASTIC.


Not the correct ICE MAKER PARTS
(illustrative purposes only)

appliance part houses (sears = pricy (IMLTHO)).
Water Filters Lawn Garden Appliance Parts

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If tray is empty lets fill with water from tap and wait to see if it freezes and dumps. If yes and don't refill then I need the model number so I can help you better. It may need a water control valve or a thermostat, Thanks, Se Breeze

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If there is a reset button on your ice maker try pushing it. Many ice makers have two holes for reset. A general rule of thumb is if the ice maker fingers are stopped in a slightly vertical position then your ice maker unit is working. If the fingers are stopped anywhere else then it needs some sort of attention or replaced. Make sure there is water, or ice in the ice maker tray, if not then the problem is with water supply.

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