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I just purchased a Xerox Model XC1255 copy machine. The H 4 code is being displayed. How can I fix this problem?

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  • maura10300 Aug 21, 2010

    The H4 is still coming on. I knew about the solution that you posted and the 4 seconds to do this procedure in. No manuel came with this machine. Is there any other solution other than a sledge hammer?:)

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2 Answers

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  • Master
  • 10,515 Answers

Hi,

This does not sound good.Follow the below Reset options :-

A )

  1. Turn the power off.
  2. Locate the Clear Button, which is grey in color, in the upper right corner above the green Start Button.
  3. Locate the Auto Button the lower left corner of the Control Panel.
  4. Turn the power back on.
  5. Press the buttons in the following sequence, releasing each button after each time you press it: [Clear], [Auto], [Clear], [Auto]. Every light on the Control Panel should go out, and the error code should clear.
  6. If the error code has not cleared, wait a few seconds then repeat Steps 1 through 5.
  7. Program the copier as if you were going to make 14 copies.
  8. Press the green [Start] button to store the reset code. The copier will return to the ready position.
  9. Run a test copy.
B )

Press CLEAR, EXPOSURE MODE, CLEAR, EXPOSURE MODE. The display should go blank. Then enter 14 with the copy count keys and press START. If the machine does not turn off and back on by itself - then turn it Off and back on

Try these 2 and let me know.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Aug 22, 2010

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  • Master
  • 4,323 Answers

Hi

Error H4 appears due to improper shut down or due to loss of power to the unit. Sometimes this error appears due to a motor fault. Try and reset the error code by Pressing CLEAR, EXPOSURE MODE, CLEAR, and EXPOSURE MODE. The display should go blank. Then enter 14 with the copy count keys and press START. If the machine does not turn off and back on by itself - then turn it off and then back on. If the code still appears then restart the machine and try again.
Detailed procedure---

  1. Turn the power off.
  2. Locate the Clear Button, which is grey in color, in the upper right corner above the green Start Button.
  3. Locate the Auto Button the lower left corner of the Control Panel.
  4. Turn the power back on.
  5. Press the buttons in the following sequence, releasing each button after each time you press it: [Clear], [Auto], [Clear], [Auto]. Every light on the Control Panel should go out, and the error code should clear.
  6. If the error code has not cleared, wait a few seconds then repeat Steps 1 through 5.
  7. Program the copier as if you were going to make 14 copies.
  8. Press the green [Start] button to store the reset code. The copier will return to the ready position.
  9. Run a test copy.
Hope this helps... If it does please do not forget to accept the solution or post back for assistance.

Daniel

Posted on Aug 21, 2010

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