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Kenmore 596.711 refrigerator not coolinng, freezer is fine

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Posted on Aug 21, 2010


    1. 1

      first thing you will have to do is turn off the breaker that supplies
      power to the refrigerator or unplug it from the wall outlet. Either way
      will suffice, as long as you do not try working on your refrigerator
      while it is powered.

    2. 2

      jQuery('#jsArticleStep2 span.image a:first').attr('href',');

      Defrost Timer

      Find the defrost timer. Depending on the make and model of your refrigerator, it may be found in one of the following areas:

      Behind the front grill in the freezer
      Behind the cover plate in the freezer
      Behind the freezer near the compressor
      Inside the temperature control console

      Check out the image for an example of what the defrost timer will look like.

    3. 3

      you locate the defrost timer, look on the timer and find the advance
      screw. Turn it clockwise until you hear it click. Turn the power back
      on to the refrigerator. If the refrigerator was stuck in cool mode
      previously, this will advance it into defrost mode. Wait for about 30
      to 40 minutes and then check it again to see if it advances back into
      the cooling mode. You will know when it begins cooling again, as the
      compressor will turn on.

    4. 4

      after 30 to 40 minutes you discover that the defrost timer is not
      advancing, then turn the power off to the refrigerator and remove the
      timer. The plug that connects to the timer can only be connected one
      way, so it's not important to draw a wiring schematic for this job.

    5. 5

      the timer did advance as it was designed to do, then you will now have
      to test the timer electronically. With the power off to the
      refrigerator, remove the defrost timer. Take the timer to a clean

    6. 6

      your multitester to read ohms. This is usually the RX1 or X1 setting
      depending on the model of tester. If you look at the defrost timer,
      there should be four terminals. Find the terminal that is labeled "C"
      or "3." If the timer is not labeled, look at the connector plug to
      determine which terminal gets connected to the white wire; that is the
      common terminal.

    7. 7

      one of your tester's probes to the common terminal. Then, touch the
      other probe to each of the remaining terminals on the timer. As you
      touch the other terminals, one or two of the terminals (depending on
      the timer's current setting) should read "zero" and the remaining one
      or two should read "infinity."

    8. 8

      the advance screw again until you hear the click and then reprobe the
      terminals. This time, the results should be reversed. The terminal(s)
      that read "zero" earlier should now read "infinity" and the other(s)
      should now read "zero." It the timer does not pass this test, then it
      should be replaced. If it does operate correctly, then return it to its
      position in the refrigerator. The problem with your refrigerator may be
      caused by another issue like a bad defrost heater or thermostat.

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