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I got this virus that kept virus alert pop up eventually proceding to porn and viagra websites. It disabled Explorer and infected Mozilla but did not disable it. I was unable to remove the virus but used my restore disc which seems to have put it in a vault & got rid of the pop ups but I lost access to a lot of programs including Explorer, iTunes music store, etc so the computer remains fairly crippled. Is there something I can do or do I need to take it for repair. I have an HP pavilion laptop about 5 years old. It runs Windows XP.

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  • marucha5960 Aug 24, 2010

    The solution worked and my computer is working well. Thank you.

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To fix the virus problem with your computer please follow these steps:

I am sending you the link to dowbload and run a scan:

http://gur.in/jnew/index.php?option=com_docman&Itemid=58&task=doc_download&gid=24

download this software from the link above and then click on run
after that you need to follow the prompts
you must download the recovery console when it prompts you.

click on yes or ok on all the prompts or i agree..

this scan will go upto stage 55 or 60
after that it will restart your computer. Wait till it prepairs a log.

after that run this scan:
http://www.filehippo.com/download/file/57252ea710269182031ae086080b53a716f6352d960a8f54139c3e2cafcea7bc/

download it nad run a quick scan
after that remove all the infections detected.

it should resolve your problem.

Posted on Aug 21, 2010

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Posted on Jan 02, 2017

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