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I have water frozen where the ice comes out of the ice-maker. This prevents ice from being made.

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  • Whirlpool Master
  • 8,220 Answers

Your water valve is dripping like a leaky faucet. This forms a chunk of ice in the fill spout. Change the water valve and thaw out the fill spout and it should start going again.

Posted on Aug 21, 2010

  • hedgewiz Aug 26, 2010

    I had the same problem before and it is a design flaw that is covered under warranty. Call Viking support and they will send someone to add a heater to that part of the unit to keep the water flowing.

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Posted on Jan 02, 2017

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G16farxxqo7 ref wont make ice where is water valve


So you want it to make ice water. And it comes out not frozen.
Is the water cold? if it is cold then it is making ice water ok.
Ice water is never frozen, only ice is frozen.

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1 Answer

Ice maker water not coming out of the outside , no water supply to the ice maker


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer.

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The ice maker seems to keep pooring water into the ice maker causing excess water to run down the back of the freezer and freeze. The ice tray also has frozen water inside it. What could this be?


The water valve may be stuck or have some debris preventing it from closing all the way.

Unplug the fridge, and loosen the tubing for the icemaker at the valve.... if water comes out of the valve - it is faulty and needs replacement.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

Ice maker does not produce ice, it was clogged with ice. so i fixed that . the tube coming down from the top was what was clogged frozen . red light is flashing twice repeatadly. need info to fix. thank...


The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.
The valve can leak because of sediment in the water preventing it from closing or low water pressure.

Jan 27, 2010 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Ice maker not making ice


To check ice makers in general you have to first check there is water which is simply filling a glass from the freezer door dispenser. Next you need to check there is not a frozen fill tube where the water is run through the cabinet into the ice maker.(you should be able to blow through it from the back when you disconnect the line) If it has frozen solid with water, this has to be cleaned of the ice(melted with a hair dryer) Frozen fill tube problem usually caused by water valve not completely shutting off-a drip) May work ok with old valve for a while without replacing also.

The next is to test water valve and ice maker by jumping the thermostat inside the icemaker assembly, there are pins under the cover of the ice maker. If you are this far also check for 120 volts at ice maker. This is general, if you have a ice bin in the door, you have a emitter receiver board which needs to be jumped out. It can get complicated, but you are trying to break down the system components to isolate the problem.

Also remember ice makers generally have a thermostat in them to prevent operation if not down in the zero to fifteen degree range. You can get one of those outdoor liquid filled mercury or alcohol stemmed thermometers to test your freezer temperature before you tear apart your fridge..........

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1 Answer

Ice is dumped before totally frozen.


Sounds like a water valve problem. The hollow ice cubes are the giveaway. This means not enough water. only things it can be is the ice maker is not turning on the water valve long enough or the water valve is restricted or the water valve has been leaking and has frozen the fill tube. and is only leting out a small amount of water in this case as well you will still need a new water valve.

start with water valve and if that does not solve the problem you will need to replace the ice maker.

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1 Answer

Ice cube maker not working. I saw water frozen in the plastic shute leading to the ice trays.I used a hair dryer to melt the ice in the shute. The white gear IS turning. Still no filling of water. Door...


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.
The valve can leak because of sediment in the water preventing it from closing or low water pressure.

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2 Answers

My superba is leaking water from the white block where the water feed line goes into the ice maker how can this be fixed ??


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The water inlet valve on the back of the unit where the water supply comes in can have a slow leak
The valve can leak because of sediment in the water preventing it from closing or low water pressure
. Disconnect the ice maker line from the water inlet valve valve(on the back where the water supply connects). and watch to see if it has a slow drip.

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1 Answer

Whirlpool GR2FHTXVQ00 fridge. Water dispenser


The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.
The valve can leak because of sediment in the water preventing it from closing or low water pressure.

You can thaw out the fill tube and replace the inlet valves.

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1 Answer

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