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Posted on May 03, 2008
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I have a brand new Copystar 1635 copier... I just plugged it in and it is flashing an error code C-3100

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Ginko

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  • Master 19,396 Answers
  • Posted on May 03, 2008
Ginko
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Joined: Feb 13, 2008
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It is toner error, check the plastic strip in toner had been removed, try pulling out and putting back toner

  • Ginko
    Ginko May 03, 2008

    If it still does not work after the operation above call service number, you find the number for your country at page 149 in the manual downloadable here.

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Copystar 1635 Copier

C3100 Scanner carriage problem The home position is not correct when the power is turned on or copying the document placed on the contact glass. Poor contact of the connector terminals. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Defective scanner home position switch. Replace the scanner home position switch. Defective engine PWB. Replace the engine PWB and check for correct operation. Defective scanner motor. Replace the scanner motor
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