Question about HP PSC 2210 All-In-One InkJet Printer

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Unable to create MSXML instance

Haven't used the director for a while but didn't have issues before--I've use the printer & copier often, but recently needed to scan a doc. I did the MS updates, scan diagnostic, norton as far as I know. But the issue still happening.

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  • 2 more comments 
  • teddy85_03 May 30, 2008

    I get the MSXML error and then I click ok and get a runtime error also. I have scanned many documents and pictures before and this is the first time I've gotten this error.

  • bobdragon282 Jun 10, 2008

    Yes, I got the same problem - whenever I try to start the "HP Director".

  • Sherbear21 Feb 15, 2009

    We just recently downloaded Norton and it seems to have removed files needed and I get the same errors as the others here. I also get script errors and then it freezes.

  • Anonymous May 06, 2009

    my printer is connected via usb

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  • Master
  • 3,587 Answers

Perhaps you can relate to me how this is connected with a printer issue?

Posted on May 04, 2008

1 Suggested Answer

rakeshpramod
  • 234 Answers

SOURCE: Unable to create MSXML instance

Please try the following steps in the link mentioned bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00516936&dlc=en&product=421139

Good Luck

Posted on Aug 31, 2008

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