Question about Maytag Neptune MAH5500B Front Load Washer

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The machine flashed Lr and now the door is locked with my clothes in it!

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The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

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Posted on Jan 02, 2017

blueextc3221
  • 15935 Answers

SOURCE: lr light is on and machine will not start. When

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question @$#RE

Posted on Oct 01, 2010

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My Maytag Neptune washer has "np" flashing. The door is locked and the cycle is not complete


Are you sure this is not an nd and not an np flash code? If so then the code stands for no drain, likely something is clogging the washer pump inlet.

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Hi.

Error LR means Locked Rotor.

Either the motor is faulty, there is a wiring problem, or the control assembly is faulty.

Try tripping the circuit breaker to reset the machine, if code comes back a technician must have a look at the motor.

Jun 13, 2010 | Maytag Neptune MAH5500B Front Load Washer

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What does the code Lr mean at the end of the cycle and door remains locked


According to the manual Lr means 'Motor not running properly' and it says you should call for service.

You may be able to open the door by pressing the start/pause button and waiting for a minute or so.

Mar 25, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Wont complete the cycle reads Lr how do i unlock the door


maytag had many problems with this issue. "Lr" is a locked rotor in the motor. there is actually a motor control conversion kit maytag put out to fix this issue. And depending on the series number (first to numbers in the serial #) of your washer, there is a 10 year warranty for this kit. the kit is a new dc motor, motor control board, and harness. you should call maytag to see if you machine qualifies for this, the kits are expensive if you have to buy it. if you door wont unlock, and you need to get cloths out, open the lid for the detergent. look on the right side and the front inside where you put detergent in. you will see a green or red cord, that is the door lock release. if you pull on it, it will unlock the door, just dont pull to hard. good luck, shane

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L means "Lid or Door Lock" problem
r probably means 'release' I couldn't find it anywhere... so I'd guess that Lr means the machine did not detect that the Lid Lock released and cycle end (which means either the sensor is bad or the Lid Lock dosen't lock the Lid).

Either way, something with the Lid Lock system ais not right. Be glad it releases ;-)

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Lr means locked rotor basically you have serious problems i would call a service tech for this.

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sometime resistor are a bit under valued and can burn up. Dont worry about your door lock. remember Lr stands for locked rotor.????? check the winding on your motor and never over look the pump. Have a visual inside the pump for blockage look for any shorts on your washing machine. I was told they have a ten year warranty on the motor. I always test all the conponents on a w/machine before I test it. lookup this site to see if your maytag is still under warranty???? maytag.com

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