Question about Harman Multimedia HS 300 System

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Hi, The USB external disks greater than 250GB are not getting recognised in the system. Model : HS 300ME USB: tried western digital, segate. Regards, Utpal

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The unit is apparently not designed to address any drive larger than 250MB. You might look on Harman's website and see if they have a firmware update for this. For more information, please visit my website at audioserviceclinic.com. Thank you.

Posted on Dec 09, 2013

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helen3047
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SOURCE: I have a problem in

i can not play movie through usb on harman /kardon hs 300ME Kindly provide me solution

Posted on Feb 12, 2012

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if the external hard disk drive powers on, perhaps replacing the USB cable could help ?

i had WD extrenal, and it crapped out on me -- i had so much vital information that i lost . i finally discovered that the power modeul inside the housing that encases the drive was bad.. i coul not get the PC board replaced.

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In most cases, external Passport Drives come with their own drivers and install themselves automatically when connected to your puter's USB port. If it doesn't find a driver, then the Passport can't work. Go to the Western Digital Support website and type in the model # of your external drive. Having located the driver for that model, download it by saving it to your desktop. Then run the exe. driver install software. Once having done so, your Passport should show right up and off you go! Very Important...if the driver install program wants you to restart your puter after installing itself, be sure to do so. Good Luck!

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there are a couple of reasons for this. Likely the drive has not been setup in Windows. Hard drives need to setup in Disk Management. Disk Management can be found under Computer Management in the Control Panel. After you run Computer Management, expand the Storage tab and Disk Management is located there. At the bottom of the screen threre is a listing of all drives (hard and CD) located in or attached to system... You will see your new drive listed, but not active. Right click on the new drive in the bottom window and Windows will prompt you on how to configure the drive. You'll need to activate so Windows can assign a drive letter to the drive, partition and format. Once this is done, you will be able to see and use the drive under windows.

I've attached a link from Western Digital that provides their FAQ response to your issue.....

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1017&p_created=1055796499&p_sid=7R8631pj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTQsMTQmcF9wcm9kcz0yMjgsMTAxLDIxOSZwX2NhdHM9JnBfcHY9My4yMTkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXJlY29nbml6ZWQ*&p_li=&p_topview=1

You didn't mention what type of connection it uses (USB, etc). According to Western Digital, if you have a USB External Drive, you should get a prompt to install drivers by Windows when a new device is installed. Similar for Firewire device.... Did Windows "recognise" the new device by opening a New Device Found window? If not, try using a different USB port and/or ensure the USB port is enabled in WIndows.... The Quick Start guides for all models can also be found from the link provided above.

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