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Washer will not lock when door shuts the washer is a neptune

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Door will not lock and i keep hearing sound

Posted on Jan 23, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Maytag Neptune washer door lock doesn't lock


I am hoping you did not fry any circuit boards so your just want to know how to replace the door lock wax motor. I will leave a step-by-step youtube address that shows and explains how to do it. How to change your Maytag Neptune door latch wax motor

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My maytag neptune washer will come momentaraly


There is a door locking unit that should lock when you press go. This must have failed. It lives just under the lid in the middle at the front. It is thermal piston, when you press go it gets power and extends. When it hits a micro switch that tels the washer the door is shut and allows it to continue, else it shuts down. To get at it you have to take the front off, leave the door on.

Nov 07, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Im having trouble with my maytag neptune tl washer it wont finish the spin cycle


Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



Oct 25, 2009 | Washing Machines

1 Answer

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possibly door lock not latching could be a bad wax mtr (within door lock asm) or control board

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you ll have to order and replace the latch assembly ther are 2 for this model depending on your serial number

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sounds like to me you have a bad board needs to be changed

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1 Answer

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Check your washer belt has not slipped off.
Just so you know thats not the problem.. Ours went ga ga and it was only the belt!

:o)

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1 Answer

Washer Maytag Neptune


Check the door lock,if the latch does not fall in place correctly the door will send the message to the electronic board that the door is open.

May 12, 2008 | Maytag Neptune MAH5500B Front Load Washer

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