Question about Psion Revo

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Hi I have a revo and cannot connect to vista laptop. I am using prolific serial usb cable which has found and installed its own driver. I have set it to com2 and installed psiwin 2.3.3 and looks for revo on com2. it wil turn on the revo but won t get full comms. no error messages or problems, but no comms. I have used the cable successfully on xp laptop so i know it will work. Any ideas please ?

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