Question about Trust DS-4700R Keyboard and Mouse

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Hello, I am an owner of a Trust DS-4700R mouse (I don't use the keyboard). All of a sudden my mousewheel and the back/forward-buttons stopped working. I can only use my mouse for clicking with the 'standard'-buttons and moving the cursor around. I have read that this may be caused by the batteries being empty, but changing them had no effect. Also installing the new driver was useless (first the mousewheel stopped working, then I 'updated' the driver and eventually the back/forward-buttons refused to work). This is kind of strange, since I have always used the mousewheel and the back/forward-buttons without a problem.

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6 Suggested Answers

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Posted on Jan 02, 2017

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yooperbud
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SOURCE: Trust keyboard and wireless mouse

Normal 0 Assuming that you have good batteries installed, turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try typing to see if it is working. If not try pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
Hope this helps. Bud

Posted on Jan 19, 2009

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  • 108 Answers

SOURCE: wireless keyboard has stopped to work

Have you pressed the connect key on the usb receiver and keyboard. Sometimes you have to do this for it to be recognised after changing the batteries.

Posted on Jun 10, 2009

Zlobomir
  • 225 Answers

SOURCE: Mouse still working but keyboard is not working

try a wired working keyboard on the same port to identify whether it is keyboard or port fault.

Posted on Nov 08, 2009

firesnake09
  • 2923 Answers

SOURCE: my trust mouse is new and it isnt working it

- Try using fresh batteries.
- Make sure that the switch is turned ON.
- On the USB dongle and underneath the mouse, check if you will see a small connect button. If there is, hold down the connect button on both dongle and mouse at the same time for five (5) seconds and release them both.
- Try moving the mouse.
- Make sure that there are no possible wireless interference like base of a cordless phone or any other wireless devices such as cell phone. The wireless signal of these said devices might interfere with the wireless signal of your mouse.

Have a great day!

Posted on Nov 09, 2009

benwabnick
  • 2404 Answers

SOURCE: My Trust wireless keyboard and optical mouse will

Be sure that you have new batteries installed in the keyboard and the mouse.

After booting up into windows, plug them back in and see if windows detects them, if it does detect them it should install the drivers for the mouse and keyboard. If it doesn't then go here and download the drivers for it:

http://www.trust.com/products/productdrivers.aspx?artnr=14627

If after downloading and installing the drivers the mouse or/and keyboard still doesn't work, hit the connect button on the receiver for the keyboard and mouse. Then hit the connect button on the keybyoard and mouse.

This will make sure that both the keyboard and mouse synch with one another. If they still won't work after all these steps then you know for sure that either the keyboard and/or mouse are definitely bad and would need to be replaced.

Posted on Jan 11, 2010

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