Question about Maxtor Hard Drive

1 Answer

None of my external hard drives or flash drives recognized by Vista

I have various external hard drives and a collection of flash drives that all work well on my old laptop with XP Home OS.

I bought a new laptop with Vista Home Premium loaded and with every hard drive and flash drive I get

"found new hardware"
"searching windows update for new driver software"
sends me to Windows Update page
that tells me my Vista is totally updated
then error saying
"driver software not found"

Any ideas of what i can do to get my hard drives and flash drives to connect with Vista?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 156 Answers

Ok Go into your hardware device manager and uninstall your Universal Serial Bus Controllers and if there is mass storage device also uninstall it. Click on action -> scan for hardware changes, then it should automatically install the drivers back now it should detect.

Posted on May 03, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Windows 7 cannot recognize my Sata/usb connector


USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

b>

Jan 04, 2013 | Apricorn SATA Wire 3.0 - storage...

1 Answer

Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


Nov 07, 2012 | Computers & Internet

1 Answer

MyBook WD external HDD Code 10 error


If you have tried the device in 5 different computers and it has the same problem the the problem is with the device. You might want to try and dis-assemble the hard drive case and try installing it directly into the computer to make sure the drive is working properly and to recover you files. If the drive is working then the problem is with the device interface that is built into the case or the built-in power supply.

Dec 01, 2009 | Western Digital My Book Essential 1TB...

2 Answers

Beyond micro mobile disk BMMDU2 is not recognized


The drive USB interface may be damaged; an external case is available form various vendors for about $20. The drive should pop out and into the new case. If still not recognized, then the ID track on the drive may be compromized - that can happen if the USB is unplugged while it is still writing to the drive. There is drive recovery software out there, like EASEUS that works quite well (they have a demo that you can try free) to see if that would work.

Apr 18, 2009 | Beyond Micro Mobile / 250GB / 7200 / 8MB /...

1 Answer

Acomdata external harddrive is not recognize on vista


I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

Sep 12, 2008 | Acomdata 500GB External Firewire HD 500 GB...

1 Answer

I bought a iomega external hard drive from future shop a few months ago. I was using windows XP. I recently bought a windows vista. It does not recognize this external hard drive. It is asking for...


do you have a drive for your external hard drive when you bought it? windows vista is very delicate operating system. some manifacture products can't not be recognized by windows vista.

Jun 04, 2008 | Computers & Internet

1 Answer

Maxtor and vista


Try some other USB device (memory-stick, printer, camera) in the USB slot in the Vista computer, just to "prove" that Vista will recognize _any_ USB device connected to that slot.

May 31, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Not able to back up my collection of mp3 second time around


My friend 1st win98 do not have abilities to respond more then 80bg if you lucky. Try someone else computer like your best friend who has Win 2000, XP, Vista,.

May 31, 2008 | Seagate 160GB 3.5" External USB Drive 160...

2 Answers

Installation of an usb flash memory 2.0


What operating system are you using? If xp/vista it should do it automatically. If 98 then you will need to get drivers from the makers website ;)

Dec 26, 2007 | SimpleTech SimpleDrive Portable USB 2.0...

Not finding what you are looking for?
Maxtor Hard Drive Logo

Related Topics:

228 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Computer Links

Level 3 Expert

2385 Answers

Rick Arnold

Level 2 Expert

63 Answers

Are you a Maxtor Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...