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We have a Fridgidaire side by side m#FRS6LF7GS4 The ice maker is not making ice. I'm assuming the water is still flowing to it because we can get water from the door still and we do have the medal arm down in the on position. We have had the fridge for 3 years now and it never had a problem till now! Please help!!!

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It sounds like the ice maker has burnt out and needs replacing, Try raising the metal bar to shut it off and then turn it back on, you can also remove the front cover from the ice maker and make sure the small motor inside is turning(this should always be turning when the ice maker is on)

Posted on Aug 21, 2010

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hi,

The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

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Well, if the ice maker were working properly, when you poured water, assuming you poured A, enough water, and B, not too much water, you should have seen some cubes drop into the bucket. But since you did not get any ice cubes, I would have to say the reason your ice maker is not making ice is because you have a bad ice maker. Its not receiving water because it is not cycling.

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Stopped making ice


First of all is the water flowing into the ice-maker? Check the solenoid valve which regulates this water flow to the dispenser & ice maker. If water is flowing in, the ice-maker's thermostat may have malfunctioned, since this thermostat is separate from that inside the fridge...........sodeep

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The fridge ice maker isn't getting water


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Does it make Ice OK?
If so the ice-water valve may be at fault if neither work.
Eliminate water filter or frozen line to reservoir.
Make sure you have water to water valve
Shut off water, remove line, open water line. Catch water in container and examine. Clean on particles let it flush out some more open and close til clean. Verify pressure and flow.
Still no water?
Check voltage with a volt meter at the fill valve behind the refrigerator.
Attach volt meter to the coil wire plug just insert probes into them. Then push the button on the door like your getting water. No volts? If has Ice maker pull off the other set of wires on water valve and recheck with door switch. Still no power? Problem in the ice - water door relay or control board.
If these check OK water valve is not opening when power applied replace water valve. Power shows good replace water valve.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} You need an Ice maker book to tell you what it could be and what to look for.. Too many items to mention here.
I recommend if your problem is actually the ice maker itself get a new or rebuilt one. Too many things to detail to make sure it all works out in the end. However you might replace it and still have a problem. So here is a list of items to check external of the ice maker to eliminate what might be something else.

First lets see if we can eliminate some things:
Itemized as Temperature, Water, Water delivery… It is assumed the refrigerator has been running and not making ice and has remained on (NOT UNPLUGGED AND OFF) freezing as normal before starting any of these tests and observations. Other wise you will have to start over with the problem at hand before proceeding.

External of the ice maker:
1st Does the Freezer temp get down to 12'F? . The temp of the freezer has to be this cold or colder for the ice maker to work. Just because meat stays frozen (28’F and colder) doesn't mean it will freeze ice (12’F and colder) and dump it out. You have to know and record your findings to be objective and not subjective.

If not your problem may not be the ice maker at all. Eliminate it as a source of heat in the freezer. It’s plugged into the wall of the freezer and has a heater that warms the ice up to turn it loose for “harvest”. Unplug or remove it. Recheck the temp after ½ to 1 hour with the doors closed during this time. If its still not to temp your ice maker may be ok.
A lot of things can cause the temp of the freezer to stay high. But if this is the situation you need to look for a different problem before condemning and buying an Ice maker replacement

2nd Does it get water into the ice maker? If the water isn't getting to it you need to check the water delivery system, water supply, and water valve in the back.
The water delivery is easiest to check by shutting off the water removing the supply line and catching the water in a container with the valve open 1 to 2 rounds to flush out any particles and verify good flow and pressure, and makes sure when you turn it on you have clean water..
After you have eliminated this;
Next if your not getting water to the delivery tube and into the ice maker
1 of 2 things is stopping the water. Either its: 1 mechanical or 2 electrical in nature.
Mechanical
The easiest to look at is the obvious first. The water is not falling off the delivery tube? Look inside the freezer. Make sure the opening of the water delivery tube in back or side of the freezer is open and does not have ice or frost on it. Ice, here, can freeze and close off the delivery system. A common problem is lime or scale buildup, causing this ice to form. If the tube has this problem, defrost it with a hair dryer. Clean the tube with lime away or CLR. Re try it.

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