Question about Computers & Internet
Go to your manufacturer's main website, and look for the technical/downloads section. Pick out your series computer and model number, then drill down to the installed equipment portion. When you get to the download section, you should see a list of typical components installed on your machine. From that point you may see one or two drivers for your particular Webcam. Download, and try. You should hit the correct model in a jiffy, and get it going...unless there is a physical defect with the camera. Let's hope the correct driver will fix your problem.
Also, Dell has a great area to actually enter your "Service Code" (on the bottom of their laptops) and see all the original components installed on your laptop. Gateway and HP will offer excellent help in these areas also.
Let me know if this helps you solve this problem. Thanks.
Posted on Oct 02, 2010
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Posted on Jan 02, 2017
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