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I purchased 926 photo ink cartridge dell order no 5722324968 and have installed it. I have checked that the protective tape has been removed and have installed it into left hand holder with another colour cartridge in right hand holder but the quality of printing is very bad. A problem indicator is showing telling me to remove protective strip from cartridge. Please can you advise. Thanks

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Either a fragment of strip is still stuck on cartridge, or cartridge is faulty

Posted on May 03, 2008

  • Ginko
    Ginko May 03, 2008

    Try first unplugging printer from power for a couple of minutes, so to reset it. Try also removing cartridge and putting it back. If the error persists, then there may be a fragment of cello strip still on the cartridge , check it and eventually remove it.
    If there is none then the cartridge is faulty (they have a sensor), in this case take it back to retailer and ask a replacement.

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Posted on Jan 02, 2017

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1 Answer

How do i put in ink on 926 dell photo scanner and copier


From the online manual...

1. Turn on your printer.

2.Lift the printer unit, and then position the scanner support between the tabs to hold it open.

3.The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4.Press down on the ink cartridge lever to raise each ink cartridge lid.

5.Remove the old ink cartridges.

6.Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly.

7. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.

8. Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.

9. Snap each lid closed.

10. Hold the printer unit up, push the scanner support back to unlock it, and then lower the printer unit until it is completely closed.

Manual can be downloaded here.

Oct 30, 2012 | Dell 926 All-In-One InkJet Printer

1 Answer

My DELL AIO photo 926 is telling me to remove tape from cartridges, how do I do that or how to solve this problem? i have new ink cartridges in already


remove the tape from the cartridges, it has tape on the contact point of the cartridge, pull them out again and double check dell printer

Dec 09, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

It keeps printing alignment over and over


Sounds like a bad sensor in the Dell Series 9 ink cartridge.

You are using Dell Series 9 ink cartridges, correct?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Jun 11, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Apr 26, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

My Dad bought new ink cartridges ( black and color) and installed them in the printer and it is not registering that they are installed. What are some things I should check for and how can I fix this????


After installing new ink cartridges in your Dell all-in-one 926 printer, you may receive an error message telling you the print does not recognize the new cartridges. Refilled or third-party cartridges, which Dell does not recommend using with the 926, often trigger the error message. You may also receive this error after you have been using the same ink cartridges for some time. Whether the cartridges are new or not, the error can be caused by a number of sources. Following the steps below should clear up print cartridge problem.

  • 1

    Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.

  • 2

    Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.

  • 3

    Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.

  • 4

    Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.


  • If your Dell 926 fails to recognize the print cartridges after following the above instructions,

    take it to a repair shop for servicing.


    Good Luck and Happy Printing

    Jan 26, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    DELL PHOTO 926- ALL IN ONE- ERROR CODE- "UNSUPPORTED INK CARTRIDGE" HOW TO FIX THIS?


    Follow the below instructions

    1. Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.

    2. Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.

    3. Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.

    4. Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.

    5. Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.

    6. Push the scanner support bar back to release it. Lower the printer unit until it is closed.

    7. Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.

    I hope this clears up your problem.


    Good Luck and Have a Nice Day!!

    Jan 25, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    Cartridge alignment problem - it says to remove tape from cartridge or troubleshooting. There is no tape on the cartidges.... HELP!


    Are you using Dell Series 9 ink cartridges?

    Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

    Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

    You are using Dell Series 9 ink cartridges, correct?

    Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

    Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

    Black cartridge = black side(left side) Color cartridge = color side(right side)

    Photo cartridge = black side(left side) Color cartridge = color side(right side)

    It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


    Rick

    Jan 09, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    Will not print with print alligment continuous scroll with red light on. Says to remove tape from cartridge which did. Carteidge is new but remanufactured. Prints unrelated web pages not known


    Are you using Dell Series 9 ink cartridges? Dell Series 9 ink cartridges have a sensor that cannot be reset. Article on refilling Dell ink cartridges

    If these are Dell Series 9 ink cartridges, take them to the place of purchase for a replacement.


    Rick

    May 21, 2010 | Dell 926 All-In-One InkJet Printer

    1 Answer

    Hi there


    Replacing Ink Cartridges 1. Turn on your printer. 2. Lift the printer unit. 3. The ink cartridge carrier moves and stops at the loading position unless the printer is busy. 4. Press down on the ink cartridge lever to raise each ink cartridge lid. 5. Remove the old ink cartridges. 6. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them. 7. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 8. Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier. 9. Snap each lid closed. 10. Close the printer unit. 11. An alignment page automatically prints.

    Mar 01, 2009 | Dell 926 All-In-One InkJet Printer

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